Pendo Reviews in September 2026: User Ratings, Pros & Cons
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Pendo Reviews & Ratings
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Pendo pros and cons
Reviewers value rich product analytics and insights into user behavior and feature adoption.
In-app guides, surveys, NPS and segmentation help teams engage and communicate with users.
Implementation is quick and easy, often just a code snippet with immediate value.
The platform is user-friendly and spans product, marketing, support and CS teams.
One reviewer noted it can be expensive.
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Showing 821-830 out of 1380
SM
Susan M
03/18/22
"Great Solution for In-app messaging"
What do you like best about Pendo? The ability to provide customized in-app guidance for specific customer segments. What do you dislike about Pendo?
AU
Anonymous User
03/17/22
"Highly Effective Tool for Gauging Customer Software Adoption"
What do you like best about Pendo? The real-time data and ease of use for viewing customer progression and adoption in the software. We use Pendo for gauging customer readiness to move from the Onboarding experience onto Graduating to our Support organization.
AU
Anonymous User
03/17/22
"Highly Effective Tool for Gauging Customer Software Adoption"
What do you like best about Pendo? The real-time data and ease of use for viewing customer progression and adoption in the software. We use Pendo for gauging customer readiness to move from the Onboarding experience onto Graduating to our Support organization.
SB
Samantha B
03/02/22
"Not enough words in the English language to express my love of Pendo and the team!"
What do you like best about Pendo? The ability to make quick announcements, and gather quick metrics from our platform without the typical delays of engineering.
SB
Samantha B
03/02/22
"Not enough words in the English language to express my love of Pendo and the team!"
What do you like best about Pendo? The ability to make quick announcements, and gather quick metrics from our platform without the typical delays of engineering.
AU
Anonymous User
02/23/22
"Pendo is the fastest way for my team to make data driven decisions"
What do you like best about Pendo? Pendo allows me to understand analytics about our products without having to use hard coding/queries. What do you dislike about Pendo?
DW
Dennis W
02/23/22
"Pendo is a Gamechanger"
What do you like best about Pendo? Pendo is a great way to communicate with your users - the right message is delivered to the right user and the right time. What do you dislike about Pendo?
AU
Anonymous User
02/23/22
"Pendo is the fastest way for my team to make data driven decisions"
What do you like best about Pendo? Pendo allows me to understand analytics about our products without having to use hard coding/queries. What do you dislike about Pendo?
DW
Dennis W
02/23/22
"Pendo is a Gamechanger"
What do you like best about Pendo? Pendo is a great way to communicate with your users - the right message is delivered to the right user and the right time. What do you dislike about Pendo?
AU
Anonymous User
02/17/22
"great out of the box functionality"
What do you like best about Pendo? Their UI is easy to setup reports/chart and gives valuable metrics. It also hooks into sending NPS automatically. What do you dislike about Pendo?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].