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Pendo - Product Analytics Software

Pendo Reviews in July 2025: User Ratings, Pros & Cons

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4.2

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Pendo Reviews & Ratings

4.2

Very Good

Based on 698 ratings & 1380 reviews

Rating Distribution

Excellent

(935)

Very Good

(374)

Good

(47)

Poor

(18)

Terible

(6)

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Showing 821-830 out of 1380

SM

Susan M

03/18/22

5 out of 5

"Great Solution for In-app messaging"

What do you like best about Pendo? The ability to provide customized in-app guidance for specific customer segments. What do you dislike about Pendo?

AU

Anonymous User

03/17/22

5 out of 5

"Highly Effective Tool for Gauging Customer Software Adoption"

What do you like best about Pendo? The real-time data and ease of use for viewing customer progression and adoption in the software. We use Pendo for gauging customer readiness to move from the Onboarding experience onto Graduating to our Support organization.

AU

Anonymous User

03/17/22

5 out of 5

"Highly Effective Tool for Gauging Customer Software Adoption"

What do you like best about Pendo? The real-time data and ease of use for viewing customer progression and adoption in the software. We use Pendo for gauging customer readiness to move from the Onboarding experience onto Graduating to our Support organization.

SB

Samantha B

03/02/22

5 out of 5

"Not enough words in the English language to express my love of Pendo and the team!"

What do you like best about Pendo? The ability to make quick announcements, and gather quick metrics from our platform without the typical delays of engineering.

SB

Samantha B

03/02/22

5 out of 5

"Not enough words in the English language to express my love of Pendo and the team!"

What do you like best about Pendo? The ability to make quick announcements, and gather quick metrics from our platform without the typical delays of engineering.

AU

Anonymous User

02/23/22

5 out of 5

"Pendo is the fastest way for my team to make data driven decisions"

What do you like best about Pendo? Pendo allows me to understand analytics about our products without having to use hard coding/queries. What do you dislike about Pendo?

DW

Dennis W

02/23/22

5 out of 5

"Pendo is a Gamechanger"

What do you like best about Pendo? Pendo is a great way to communicate with your users - the right message is delivered to the right user and the right time. What do you dislike about Pendo?

DW

Dennis W

02/23/22

5 out of 5

"Pendo is a Gamechanger"

What do you like best about Pendo? Pendo is a great way to communicate with your users - the right message is delivered to the right user and the right time. What do you dislike about Pendo?

AU

Anonymous User

02/23/22

5 out of 5

"Pendo is the fastest way for my team to make data driven decisions"

What do you like best about Pendo? Pendo allows me to understand analytics about our products without having to use hard coding/queries. What do you dislike about Pendo?

AU

Anonymous User

02/17/22

4 out of 5

"great out of the box functionality"

What do you like best about Pendo? Their UI is easy to setup reports/chart and gives valuable metrics. It also hooks into sending NPS automatically. What do you dislike about Pendo?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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