Pendo Reviews in June 2026: User Ratings, Pros & Cons

"Six-year Pendo user"

What do you like best about Pendo? Ability to marry front end and back end. What do you dislike about Pendo?

"Pendo is worth it if you care about usage and building the right products"

What do you like best about Pendo? Pendo has been instrumental for us to understand the usage of our systems for both all of our users - internal and customers. We are able to see how different teams are leveraging new technology we've released, where people are getting stuck and features that aren't adopted. It helps us build better products.

"It's easy to use and the customer service is great!"

What do you like best about Pendo? Sharone, Jared, and others were super helpful. Getting our questions answered was easy and everyone was pretty technical.

"Pendo gives me access to all of the usage data that my clients ask for"

What do you like best about Pendo? It also gives me access to the data I need to gage the health of my accounts without needing to personally check up on them as much

"Robust tool for helping our customers"

What do you like best about Pendo? I find the Pendo designer to be very intuitive to use. I also appreciate the deep level of metrics the tool provides. Previous tools that we have had did not even compare. The level of insight to help make decisions is unmatched.

"Robust tool for helping our customers"

What do you like best about Pendo? I find the Pendo designer to be very intuitive to use. I also appreciate the deep level of metrics the tool provides. Previous tools that we have had did not even compare. The level of insight to help make decisions is unmatched.

"Great tool even for customer support"

What do you like best about Pendo? The guides are a great way for us to introduce updates to our network of coaches. Also, being able to see what type of device (Android or iOS) is super helpful when helping customers experiencing issues.

"Great experience, much more to discover yet"

What do you like best about Pendo? possibilities to do things and extract information What do you dislike about Pendo?

"Great experience, much more to discover yet"

What do you like best about Pendo? possibilities to do things and extract information What do you dislike about Pendo?

"A high quality product and with every feature I wanted to use."

What do you like best about Pendo? Intuitive to use, good defaults and very configurable What do you dislike about Pendo?