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Pendo - Product Analytics Software

Pendo Reviews in July 2025: User Ratings, Pros & Cons

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4.2

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Pendo Reviews & Ratings

4.2

Very Good

Based on 698 ratings & 1380 reviews

Rating Distribution

Excellent

(935)

Very Good

(374)

Good

(47)

Poor

(18)

Terible

(6)

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Showing 751-760 out of 1380

AU

Anonymous User

08/04/22

2.5 out of 5

"Adds value but could be better"

What do you like best about Pendo? It's pretty easy to set up guides and tag pages and features. What do you dislike about Pendo?

AU

Anonymous User

08/04/22

2.5 out of 5

"Account Manager - not user friendly"

What do you like best about Pendo? Pendo delivers in-platform NPS surveys to my customers and then delivers that information back to me which is helpful.

AU

Anonymous User

08/04/22

1.5 out of 5

"Limited innovation over last few years and over-zealous marketing to paid users"

What do you like best about Pendo? The guides are pretty good and it's very convenient that they are directly linked to the cohorts created and managed in the analytics side of the product.

AU

Anonymous User

08/04/22

1.5 out of 5

"Limited innovation over last few years and over-zealous marketing to paid users"

What do you like best about Pendo? The guides are pretty good and it's very convenient that they are directly linked to the cohorts created and managed in the analytics side of the product.

AU

Anonymous User

08/02/22

5 out of 5

"Great tool even for customer support"

What do you like best about Pendo? The guides are a great way for us to introduce updates to our network of coaches. Also, being able to see what type of device (Android or iOS) is super helpful when helping customers experiencing issues.

AU

Anonymous User

08/02/22

4.5 out of 5

"Robust tool for helping our customers"

What do you like best about Pendo? I find the Pendo designer to be very intuitive to use. I also appreciate the deep level of metrics the tool provides. Previous tools that we have had did not even compare. The level of insight to help make decisions is unmatched.

AU

Anonymous User

08/02/22

4.5 out of 5

"Robust tool for helping our customers"

What do you like best about Pendo? I find the Pendo designer to be very intuitive to use. I also appreciate the deep level of metrics the tool provides. Previous tools that we have had did not even compare. The level of insight to help make decisions is unmatched.

AW

Angie W

08/01/22

5 out of 5

"Pendo is an easy to use solution to get analytics for your software solution."

What do you like best about Pendo? Easy to use, easy to configure. Great visualizations to quickly understand what is going on with your end users. What do you dislike about Pendo?

AU

Anonymous User

08/01/22

5 out of 5

"A high quality product and with every feature I wanted to use."

What do you like best about Pendo? Intuitive to use, good defaults and very configurable What do you dislike about Pendo?

AU

Anonymous User

08/01/22

4.5 out of 5

"Great experience, much more to discover yet"

What do you like best about Pendo? possibilities to do things and extract information What do you dislike about Pendo?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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