Pendo Reviews in June 2026: User Ratings, Pros & Cons

"I can't imagine product work without it"

What do you like best about Pendo? The simplicity. It's quick and easy to get results and insights in a matter of minutes. I'm always amazed how quickly I can get insights that I either would never have been able to get or would have taken a sprint and a number of Devs

"The all-in one tool for your web experience"

What do you like best about Pendo? - Very user-friendly UX - Quick integration (less than 1 day)

"Must Have for any SaaS company!"

What do you like best about Pendo? It allows us to review our customers activity and performance at a high level, with the ability to dig deeper into the details if we need to.

"Pendo is powerful and awesome!"

What do you like best about Pendo? I love that Pendo provides us with a customized way to maximize in-app user education and communication. In addition to that, it delivers powerful product and user insights.

"Pendo is an awesome tool!"

What do you like best about Pendo? We can tell which features are being used most for our users and guide our users through our application when they are having trouble.

"Pendo allows us to leverage data to make our most important decisions"

What do you like best about Pendo? Being able to instantly add quick surveys through guides lets us instantly get qualitative and quantitative feedback from our users. I also love that we can understand usage through our tagged features and pages so that we can start to really understand user behavior and leverage that to make decisions instead of gut feelings!

"Pendo is versatile and mostly low code"

What do you like best about Pendo? Pendo offers easy-to-use interfaces for creating guides. Dashboards are easy to set up. Saves time having to create custom modals for new apps. Non tech users can manage their own guides.

"The guide functionality is great, as is our ability to send custom attributes (such as user roles)."

What do you like best about Pendo? Guides, NPS, and tracking overall usage of specific pages. What do you dislike about Pendo?

"Pendo adds so much value to our Product Team"

What do you like best about Pendo? Pendo's interface is simple and easy to use. Their technology is powerful and has helped our product team with both tracking usage as well as in-app communication.

"Powerful and flexible tool"

What do you like best about Pendo? Pendo provides great customization tools and the ability to segment messages to our clients in a way that it doesn't become overwhelming to them.