Pendo Reviews in June 2026: User Ratings, Pros & Cons

"Insightful and great resource for many uses"

What do you like best about Pendo? Our organization uses Pendo for step-by-step guides for new features, notification for individual customer accounts, and reporting on all our guides.

"Great Addition to Complex UIs"

What do you like best about Pendo? I appreciate that Pendo provides the ability to integrate step-by-step instructions for UI elements and procedures that may not necessarily be the most intuitive for users. Also the Resource Center pop-up is super handy, and all the integrations really help us get our point across.

"Pendo is super user friendly and I would highly recommend to friends or colleagues."

What do you like best about Pendo? I like how I can easily provide updates to my clients straight into their software, and how easy the application is to use. What do you dislike about Pendo?

"Best way to get customer insight!"

What do you like best about Pendo? So easy to use. I got very little training on the program and still found it so easy to navigate and utilize for work. What do you dislike about Pendo?

"Great experience"

What do you like best about Pendo? Love the updates Pendo comes out with and all of the support it gives What do you dislike about Pendo?

"Invaluable Tool"

What do you like best about Pendo? Pendo is an incredible program for keyin What do you dislike about Pendo?

"I tell everyone I talk to "If you haven't heard of Pendo - you should look it up""

What do you like best about Pendo? The Pendo interface has made analytics approachable for everyone on the team. Every role from Developer to CEO has a view that they can find value in. We have tried a lot of different solutions, and have paid a lot of money for single-source products. Pendo brings it all together for us.

"Great tool for analytics and messaging"

What do you like best about Pendo? Pendo is a really user-friendly and intuitive tool. It allows the Design team to create templates that everyone can reuse making it easy to adhere to design standards.

"Pendo is a savior for monthly usage reports of Enterprise clients!"

What do you like best about Pendo? I love the segments. Having a portfolio of Enterprise strategic accounts, these accounts have over 20+ markets using our software. Pendo's segments give me the opportunity to track how each and every division is performing in our platform. I create monthly usage reports based off of these segments, for division-based spotlights. I'm able to provide their executive leadership with percent increase and decrease of platform usage, as well as where in our ...

"I love Pendo. It is incredibly helpful for gathering usage data."

What do you like best about Pendo? The ability to track the user's usage. It makes for easy discovery. What do you dislike about Pendo?