Pendo Reviews in July 2025: User Ratings, Pros & Cons

"I only use it for NPS"

What do you like best about Pendo? We have a good NPS response rate in-app by using Pendo. I like that we can have an easy tally by partner Tier of our NPS and analyze historical trends.

"Useful analytics tool"

What do you like best about Pendo? I rely on Pendo for comprehensive adoptions data to keep an eye on my clients activities. The platform has a suite of functionalities to meet every need

"it's great! it really helps bring our products to life, learn more about users, and help experiment."

What do you like best about Pendo? I really love building and using guides in pendo. It is a great way to scale the launch process and ensure our sales team is totally aligned on how to sell/use a product.

"it can be confusing"

What do you like best about Pendo? pop-up messages for the end-users. users appreciate it What do you dislike about Pendo?

"Pendo is the easiest-to-setup user analytics solution"

What do you like best about Pendo? I love how easy it is to setup Pendo to collect user analytics and behaviors. It requires no engineering effort other than the code snippet. I was up and running within a week!

"Great no code customer onboarding and insights"

What do you like best about Pendo? No code ability for upkeep and maintenance What do you dislike about Pendo?

"Easy to use tracking tool with paths, funnels and the ability to create guides"

What do you like best about Pendo? It's easy to track events in Pendo and we could even see user paths as in where they've navigated or where they go next in the app. We could also set up funnels to track the number of visitors who follow the steps we have set out to track.

"Great Data Mining Tool!"

What do you like best about Pendo? Learning client behaviors allows me to have more productive conversations with them. What do you dislike about Pendo?

"Great tool for checking user engagement"

What do you like best about Pendo? It's very helpful to track usage of the customers and users that are finding the most value in your product. What do you dislike about Pendo?

"pendo is thorough and responsive with good ui"

What do you like best about Pendo? I use dashboards, guides, and feedback the most. The design is sleek and the words are legible. The graphs in the dashboard are legible and sleek. The feedback section is particularly useful and organization by and toggling of status is useful and intuitive for each piece of feedback.