Pendo Reviews in June 2026: User Ratings, Pros & Cons

"Great product vision followed by a poor execution and an inexistant sense of commitment."

What do you like best about Pendo? I like the vision and how they want to combine user input toward digital adoption. What do you dislike about Pendo?

"Pendo is very insightful with a ton of great information, but not very user-friendly or intuitive."

What do you like best about Pendo? I love the amount of information you are to obtain from Pendo. I also love the option to communicate out to customers utlizing Pendo.

"Great insights, but UI could be better"

What do you like best about Pendo? insights into individual customer usage. What do you dislike about Pendo?

"Great for in-app messaging"

What do you like best about Pendo? I get the most use out of guides. The guides are very easy to build, monitor, and edit. What do you dislike about Pendo?

"Simplicity that's surprising"

What do you like best about Pendo? Relatively easy to deploy, and the out-of-the-box reports are immediately useful. What do you dislike about Pendo?

"Easy interface but access to raw data can be tricky"

What do you like best about Pendo? The interface, how easy it is to find users data What do you dislike about Pendo?

"it's great! it really helps bring our products to life, learn more about users, and help experiment."

What do you like best about Pendo? I really love building and using guides in pendo. It is a great way to scale the launch process and ensure our sales team is totally aligned on how to sell/use a product.

"Pretty good"

What do you like best about Pendo? Seeing the pages most visited, the companies who have visited this, the email of the customers, the NPS, the possibility to put some warnings for the users through popups, etc.

"Powerful tool for product managers"

What do you like best about Pendo? The tool gives you access to TONS of product data and insights about how customers are using your software. It's also great to be able to segment users and show badges and tours that are relevant for them.

"A window into how users interacting on our platform"

What do you like best about Pendo? I really like the ability to view paths, seeing how and where users are getting to certain pages on the software. I also like the Data Explorer which helps make reporting easy for exec calls, Product Manager reports and so on.