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Pendo - Product Analytics Software

Pendo Reviews in June 2025: User Ratings, Pros & Cons

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4.2

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Pendo Reviews & Ratings

4.2

Very Good

Based on 698 ratings & 1380 reviews

Rating Distribution

Excellent

(935)

Very Good

(374)

Good

(47)

Poor

(18)

Terible

(6)

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Showing 631-640 out of 1380

AU

Anonymous User

08/04/22

5 out of 5

"Pendo provides very valuable insights on customer journeys"

What do you like best about Pendo? I would like to have features in Pendo to segment users better. What do you dislike about Pendo?

AU

Anonymous User

08/04/22

5 out of 5

"Simple and straightforward analytics"

What do you like best about Pendo? Guides are super useful and we use it all the time What do you dislike about Pendo?

RM

Ronald M

08/04/22

5 out of 5

"Best Platform for adoption tracking"

What do you like best about Pendo? All the analytics provided by Pendo, help our organization to improve our product and UI and address issues before they happens

JG

Jim G

08/04/22

5 out of 5

"Love the analytics!"

What do you like best about Pendo? Pendo provides me the relevant data to make decisions based on metrics and not opinions. What do you dislike about Pendo?

AU

Anonymous User

08/04/22

5 out of 5

"Easy way to quantify user actions"

What do you like best about Pendo? Setting up features to track and segment users is simple and straightforward. Being able to see what users did before and after that action is key. Also the setup and implementation of guides and surveys is extremely easy.

SG

Shanan G

08/04/22

5 out of 5

"Pendo is incredibly easy to use"

What do you like best about Pendo? Pendo is incredibly easy to get up and running. The initial set-up was straightforward and adding more tagging when required is quick and requires no Developer input.

SP

Susan P

08/04/22

5 out of 5

"Pendo brings real life user data to the forefront!"

What do you like best about Pendo? As a UX designer my favorite part of Pendo is being able to pull feature data to help inform design decisions. What do you dislike about Pendo?

MB

Mary B

08/04/22

5 out of 5

"Enabling data driven design"

What do you like best about Pendo? Pendo allows us to have quick access to in-app user pathways. We can also easily format and feed users in-app messaging & guidance. Ease of access is HUGE, anyone in the user experience team or product team has user data points at their fingertips - enablement of data has been critical to our growth and UX maturity.

AU

Anonymous User

08/04/22

5 out of 5

"Pendo is the main tool I use in order to understand customer behavior and to improve the product"

What do you like best about Pendo? Pendo gives me the freedom to choose any functionality and analyze it to understand behavior I can't explain from existing data, since it always keeps 90 days back.

AU

Anonymous User

08/04/22

5 out of 5

"Pendo has really great analytics capabilities"

What do you like best about Pendo? The guides are intuitive to set up and track metrics on What do you dislike about Pendo?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].