Pendo Reviews in June 2026: User Ratings, Pros & Cons

"Great Data Mining Tool!"

What do you like best about Pendo? Learning client behaviors allows me to have more productive conversations with them. What do you dislike about Pendo?

"it can be confusing"

What do you like best about Pendo? pop-up messages for the end-users. users appreciate it What do you dislike about Pendo?

"Super informative analytics"

What do you like best about Pendo? I love that I can create dashboards that show me my customers NPS, Usage and PES scores at a glance. The UI is intuitive and requires little training to initially set up.

"Easy to use tracking tool with paths, funnels and the ability to create guides"

What do you like best about Pendo? It's easy to track events in Pendo and we could even see user paths as in where they've navigated or where they go next in the app. We could also set up funnels to track the number of visitors who follow the steps we have set out to track.

"Pendo is the easiest-to-setup user analytics solution"

What do you like best about Pendo? I love how easy it is to setup Pendo to collect user analytics and behaviors. It requires no engineering effort other than the code snippet. I was up and running within a week!

"Great tool for feature tracking and analytics on pages and features"

What do you like best about Pendo? It is super easy to tag the features and pages. Makes it easy for us to validate the metrics post launch of the features What do you dislike about Pendo?

"Limited innovation over last few years and over-zealous marketing to paid users"

What do you like best about Pendo? The guides are pretty good and it's very convenient that they are directly linked to the cohorts created and managed in the analytics side of the product.

"Account Manager - not user friendly"

What do you like best about Pendo? Pendo delivers in-platform NPS surveys to my customers and then delivers that information back to me which is helpful.

"Adds value but could be better"

What do you like best about Pendo? It's pretty easy to set up guides and tag pages and features. What do you dislike about Pendo?

"The technology si really powerful but had a lot of issues with implementation"

What do you like best about Pendo? The guides are really helpful for communicating to our Customers What do you dislike about Pendo?