Pendo Reviews in June 2026: User Ratings, Pros & Cons

"Data Scientist"

What do you like best about Pendo? Easy to use UI. Making user experience Funnels. Run campaigns What do you dislike about Pendo?

"Great tool for checking user engagement"

What do you like best about Pendo? It's very helpful to track usage of the customers and users that are finding the most value in your product. What do you dislike about Pendo?

"Great for product analytics"

What do you like best about Pendo? Pendo features a range of features that helps identify customer trends and is an all round tool for improving and growing your product and customer base.

"Solid for in-app messaging, with a few shortcomings"

What do you like best about Pendo? Love that the designer feature interfaces with our existing sites--for a non-designer and non-software engineer like me, this made it very user-friendly. It's made guide creation very straightforward.

"Pretty good"

What do you like best about Pendo? Seeing the pages most visited, the companies who have visited this, the email of the customers, the NPS, the possibility to put some warnings for the users through popups, etc.

"pendo"

What do you like best about Pendo? lots of data we can't get from internal metrics What do you dislike about Pendo?

"Easy to use, solves a critical need for us"

What do you like best about Pendo? don't need engineers and designers to use What do you dislike about Pendo?

"Good platform to get both snapshots and drill downs into software usage"

What do you like best about Pendo? Clean interface- it's easy to make sense of the data and use it to my advantage. What do you dislike about Pendo?

"Great no code customer onboarding and insights"

What do you like best about Pendo? No code ability for upkeep and maintenance What do you dislike about Pendo?

"I only use it for NPS"

What do you like best about Pendo? We have a good NPS response rate in-app by using Pendo. I like that we can have an easy tally by partner Tier of our NPS and analyze historical trends.