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Pendo - Product Analytics Software

Pendo Reviews in June 2025: User Ratings, Pros & Cons

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4.2

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Pendo Reviews & Ratings

4.2

Very Good

Based on 698 ratings & 1380 reviews

Rating Distribution

Excellent

(935)

Very Good

(374)

Good

(47)

Poor

(18)

Terible

(6)

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Showing 621-630 out of 1380

AU

Anonymous User

08/04/22

5 out of 5

"Pendo is an awesome tool!"

What do you like best about Pendo? We can tell which features are being used most for our users and guide our users through our application when they are having trouble.

AU

Anonymous User

08/04/22

5 out of 5

"The all-in one tool for your web experience"

What do you like best about Pendo? - Very user-friendly UX - Quick integration (less than 1 day)

AU

Anonymous User

08/04/22

5 out of 5

"Helps me do my job better"

What do you like best about Pendo? Segmentation on NPS. Looking at paths and funnels. What do you dislike about Pendo?

CP

Chris P

08/04/22

5 out of 5

"Pendo is great"

What do you like best about Pendo? There are so many great features that help our company out. Customer Success is always there to help when needed. What do you dislike about Pendo?

AU

Anonymous User

08/04/22

5 out of 5

"Super useful for understanding how my users interact with my product"

What do you like best about Pendo? It could track the data for almost all areas of my product, so as a product manager, I could make data-informed decisions rather than just random gut feelings. This has been really helpful especially when prioritizing issues/features.

AB

Adam B

08/04/22

5 out of 5

"Pendo is helpful and easy to use!"

What do you like best about Pendo? Before Pendo we had a hard time answering the following question: what reports/pages are our customers using? Now we can answer that question very easily and we can do so with a lot of data that is easy to find. It has helped our team understand how people are using our product so we can help customers and also make the product easier to use.

AU

Anonymous User

08/04/22

5 out of 5

"Great for quick analysis of product usage"

What do you like best about Pendo? Pendo is a great tool for product analytics as well as onboarding and in-app guidance. One of the best parts about Pendo is that tracking new pages or feature clicks will not just track moving forward in time, but retroactively since the SDK was installed on the website.

UA

Uchenna A

08/04/22

5 out of 5

"Professional sales rep, excellent customer service support and quick response times."

What do you like best about Pendo? Customer Support response time. Helpful resources What do you dislike about Pendo?

SG

Shanan G

08/04/22

5 out of 5

"Pendo is incredibly easy to use"

What do you like best about Pendo? Pendo is incredibly easy to get up and running. The initial set-up was straightforward and adding more tagging when required is quick and requires no Developer input.

AU

Anonymous User

08/04/22

5 out of 5

"Simple and straightforward analytics"

What do you like best about Pendo? Guides are super useful and we use it all the time What do you dislike about Pendo?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].