Pendo Reviews in June 2026: User Ratings, Pros & Cons

"The tracking and usage data is extremely valuable when being able to see customer activity."

What do you like best about Pendo? It's a one-stop shop that allows me to see my customer's interactions with our solutions all in one place. I can see individual users and company activity at a decent level.

"A great tool to track your usage"

What do you like best about Pendo? The best thing about pendo is that it is so much easy to use. Once you have installed Pendo, you dont have to worry about tracking anything. All of your features whether new or old gets tracked. You have not tagged them, no worries. You tag the feature later and the old data will still reflect.

"Pendo is a great tool for a variety of in-product communication and feedback use cases and analytics"

What do you like best about Pendo? As a beginner, it was straightforward to create the first guides and place them in our product with specific triggers and segments. When they raised their pricing, we tried a few other tools but decided to stick with Pendo due to their integrations and analytics and we doubled down with further surveys on our key product funnels.

"Very helpful product analytics tool for data-driven decision making"

What do you like best about Pendo? Extremely well integrated into our app, we can essentially look up any data point we need about any part of our tool at any point in the past since we've implemented Pendo.

"Great insight into UX & customer behaviour"

What do you like best about Pendo? How quickly guides can be input into the product. They can quickly be reviewed in Pendo, shared with the wider team and then pushed live. This just makes sure we're all working on the same page.

"Great platform and easy onboardin"

What do you like best about Pendo? Easy to install Pendo and implement within our products, providing us with user insights and allowing us to provide meaningful content and guides for our users.

"Basic analytical tool, not comprehensive."

What do you like best about Pendo? Ease of tagging elements and seeing the data of tagged elements. What do you dislike about Pendo?

"Good for webbased app, but minimilistic features for mobiles"

What do you like best about Pendo? Customizations of guides specifically for web-based apps. What do you dislike about Pendo?

"Very good analytics tool with cherry on the cake in app guides"

What do you like best about Pendo? Powerfull analytics and BI. In app guides, no code approach. What do you dislike about Pendo?

"A complete save-life tool"

What do you like best about Pendo? its powerful, you have a tons of data available and really helpful tools such as guide and polls, or behavior analysis of the users, if you think you don't need it, you don't know what you need:-)