Pendo Reviews in June 2025: User Ratings, Pros & Cons

"A great tool to track your usage"

What do you like best about Pendo? The best thing about pendo is that it is so much easy to use. Once you have installed Pendo, you dont have to worry about tracking anything. All of your features whether new or old gets tracked. You have not tagged them, no worries. You tag the feature later and the old data will still reflect.

"Pendo is a great tool for a variety of in-product communication and feedback use cases and analytics"

What do you like best about Pendo? As a beginner, it was straightforward to create the first guides and place them in our product with specific triggers and segments. When they raised their pricing, we tried a few other tools but decided to stick with Pendo due to their integrations and analytics and we doubled down with further surveys on our key product funnels.

"Very helpful product analytics tool for data-driven decision making"

What do you like best about Pendo? Extremely well integrated into our app, we can essentially look up any data point we need about any part of our tool at any point in the past since we've implemented Pendo.

"Great insight into UX & customer behaviour"

What do you like best about Pendo? How quickly guides can be input into the product. They can quickly be reviewed in Pendo, shared with the wider team and then pushed live. This just makes sure we're all working on the same page.

"Great platform and easy onboardin"

What do you like best about Pendo? Easy to install Pendo and implement within our products, providing us with user insights and allowing us to provide meaningful content and guides for our users.

"Great tool for powerful reporting and in-app communication"

What do you like best about Pendo? The control over the in-app messaging is very powerful. The ability to send exactly what you envisioned is great and the reporting afterwards is granular to a level you need.

"Great tool to decrease time to value for users"

What do you like best about Pendo? Extremely easy to use. If you have a good eye for design, it's extremely valuable.

"Almost Simple"

What do you like best about Pendo? Interface: I like how everything is organized and looks really clean. Dashboard: the colors and shapes of users are amazing, and metrics look fantastic in Pendo. I always use them in my presentations for my team

"Pendo is a great, easy to use tool that enhances customer communications and metrics"

What do you like best about Pendo? Pendo Guides are the most useful tool for customer communications - conversion of these messages are much better than emails or newsletters in general

"Single Solution for Product Analytics, Guides, & Surveys"

What do you like best about Pendo? While Pendo is not the best in each individual category, it hits the sweet spot of competently delivering product analytics, guides, surveys, and announcements.