Pendo Reviews in June 2026: User Ratings, Pros & Cons

"Powerful solution for any SaaS Platform! Recommended for startup!"

What do you like best about Pendo? Easy to use tool, nice segmentation, great pop up's and data/analytics. What do you dislike about Pendo?

"Pendo is fantastic for reporting on our customers usage."

What do you like best about Pendo? I like how easy it is to track and see customer usage for our products. It makes tracking and gauging retention so simple. What do you dislike about Pendo?

"Getting the right insights and improving end user experience has never been so easy"

What do you like best about Pendo? The Visual Designer as an overlay is very intuitive and helps anyone to design user engagement content and place it exactly where they would want it to be shown. The options to customize the content to suit your needs are well thought out.

"Great Guide Experience"

What do you like best about Pendo? Guides and templates available solve many problems What do you dislike about Pendo?

"Pendo is a game-changer for our B2B SaaS environment. The possibilities are endless!!!"

What do you like best about Pendo? I love the guides feature and the resource center!!! What do you dislike about Pendo?

"Pendo helps me understand client usage better"

What do you like best about Pendo? I love that I can better understand what my accounts are doing and how much time they spend on our site. I often utilize this information to gauge how engaged my users are, and more often than not, the usage tells a story and helps me cater to my client's needs.

"Getting the right insights and improving end user experience has never been so easy"

What do you like best about Pendo? The Visual Designer as an overlay is very intuitive and helps anyone to design user engagement content and place it exactly where they would want it to be shown. The options to customize the content to suit your needs are well thought out.

"Pendo product analytics and in-app guides review"

What do you like best about Pendo? Lot of the things on Pendo are out-of-the-box What do you dislike about Pendo?

"Pendo has quickly become a must have for Product needs at our Org!"

What do you like best about Pendo? Pendo Guides are my favourite. You can use them for doing in-app surveys, feature announcements, and many other scenarios.

"Pendo is a truly product-led company that delivers"

What do you like best about Pendo? I love the Pendo is so inclusive in the features that it offers - the use of surveys, polls, and analytics to drive guides. It is a great tool to support a company's transition into being product-led. I love that Pendo's customer service team provides so many resources and really cares about their clients success.