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Pendo - Product Analytics Software

Pendo Reviews in June 2025: User Ratings, Pros & Cons

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4.2

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Pendo Reviews & Ratings

4.2

Very Good

Based on 698 ratings & 1380 reviews

Rating Distribution

Excellent

(935)

Very Good

(374)

Good

(47)

Poor

(18)

Terible

(6)

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Showing 551-560 out of 1380

AK

Ashish K

08/09/22

4.5 out of 5

"A very intuitive tool"

What do you like best about Pendo? The most helpful thing is the amount of data that we can see for our different product visitors, and how they are exploring, where they got stuck and everything.

MU

Mark U

08/09/22

4.5 out of 5

"Easy tagging to track specific interactions"

What do you like best about Pendo? The tagging is very easy. Pendo provides a way to identify the element while in the site and select it. What do you dislike about Pendo?

AU

Anonymous User

08/09/22

4.5 out of 5

"Good UX and Intuitive"

What do you like best about Pendo? I like how easy it is to tag features and pages What do you dislike about Pendo?

RB

Randy B

08/09/22

4.5 out of 5

"Easy to use, implement, and great support"

What do you like best about Pendo? We previously switched from another similar offering that was not very user-friendly and difficult to manipulate. Pendo is very easy to get summary information and to quickly launch/edit workflows.

SB

Stewart B

08/09/22

4.5 out of 5

"NPS and Guides Galore"

What do you like best about Pendo? The metrics we receive for our NPS and the ability to create guides to help our customers. What do you dislike about Pendo?

TA

Tolu A

08/09/22

4.5 out of 5

"Very easy to use"

What do you like best about Pendo? Pendo is very easy to use. I got up and running using Pendo, and became a power user in such a very short time. Usability is way better than its competitors.

AB

André B

08/09/22

4.5 out of 5

"Simple to use"

What do you like best about Pendo? Simple analytics that are easy to understand and access. Added features on top of analytics like feature tours and NPS scores are great and easy to use.

AU

Anonymous User

08/09/22

4 out of 5

"Good for Tracking Customer Feature Requests"

What do you like best about Pendo? Ability to tag customers to features they're interested in, while hiding private comments/internal information that is helpful to note.

AU

Anonymous User

08/09/22

4 out of 5

"Amazing Tool, Modern Look, Ease to Use!"

What do you like best about Pendo? I love how user friendly Pendo is and the amount of tools and customization it offers for our business needs. What do you dislike about Pendo?

AU

Anonymous User

08/09/22

4 out of 5

"Powerful, flexible, user-friendly analytics platform that does much more than analytics"

What do you like best about Pendo? I appreciate the user-friendliness, the turnkey metrics such as PES, the segmentation capabilities, and the retroactive metrics.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].