Pendo Reviews in June 2025: User Ratings, Pros & Cons

"Making GTM for features and products a lot faster"

What do you like best about Pendo? - Ease of setup & configuration - Able to track different tiers of pages and features and have aggregated metrics across different hierarchies

"Great tool to understand your users/customers"

What do you like best about Pendo? Easy to start, just put the script on your site and Pendo will start collecting data. From there you have a world of things to analyze depending on your business cases.

"pendo partner"

What do you like best about Pendo? The insights that you can gain are so nice! What do you dislike about Pendo?

"Solid feature set and segmentation capabilities"

What do you like best about Pendo? I like the resource center as a single place to put help center materials for our customers and the announcement capabilities to send targeted notifications to groups of people. The walk-throughs are helpful as well.

"Pendo has totally revolutionized the way I communicate with customers in my product."

What do you like best about Pendo? I love using Pendo Guides to introduce quick tooltips, surveys, and other forms of communication to solve my users' painpoints.

"Great Product"

What do you like best about Pendo? Pendo has been awesome for gaining important feedback and understanding our users to better know how to cater to our clients.

"Easy to learn the basics and use existing configurations"

What do you like best about Pendo? Pendo makes it very easy to set up in prod surveys, test it out, launch, and monitor the engagement What do you dislike about Pendo?

"Easy to use, robust in-app messaging & analytics"

What do you like best about Pendo? Pendo has given us a suite of tools that make in-app messaging like onboarding guides, NPS surveys, and other feedback-gathering tools very easy to set up and deploy. We have a lot of options around where and how to display various messaging, and we have a lot of control over who should see different messages, as well as where and when they should display. Pendo gives us the ability to test message-based experiences quickly with minimal engineering effort, ...

"A powerful way to drive and measure product adoption, but needs a few improvements"

What do you like best about Pendo? The best thing about Pendo is the variety of what you can accomplish. I can publish promotional and instructional guides, distribute feedback surveys, measure the impact of a feature (using Segment events), and track core product KPIs. It's really a great option for product teams of our size to do so much in one place.

"Great product for in-app notifications"

What do you like best about Pendo? Pendo is easy to navigate and helps create contextual guides in-product What do you dislike about Pendo?