Pendo Reviews in September 2026: User Ratings, Pros & Cons
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Pendo Reviews & Ratings
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Pendo pros and cons
Reviewers value rich product analytics and insights into user behavior and feature adoption.
In-app guides, surveys, NPS and segmentation help teams engage and communicate with users.
Implementation is quick and easy, often just a code snippet with immediate value.
The platform is user-friendly and spans product, marketing, support and CS teams.
One reviewer noted it can be expensive.
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Showing 41-50 out of 1380
AU
Anonymous User
11/08/23
"Great product Analytics tool"
What do you like best about Pendo? - You can target specific audiences - Understand user journeys
AU
Anonymous User
11/08/23
"Expensive, but works like magic"
What do you like best about Pendo? Easy to use interface and how it integrates within our existing toolset makes it that much more valuable. It just works and is ready to use out of the box.
HT
Holly T
11/08/23
"Pendo is a great reliable tool that we use every day!"
What do you like best about Pendo? I enjoy the ease of navigating the platform. As a UX/UI Designer that is very important to me. I also enjoy the in app editor. It is very usable, reliable and helps my team create content easily and efficiently.
AU
Anonymous User
11/07/23
"Intuitive, valuable and critical insights"
What do you like best about Pendo? It's really nice to be able to see who is visiting our platform, what they are (or aren't doing), and the paths they take to get there. As an onboarding manager, it really help to determine adoption and where add'l training may be needed
AU
Anonymous User
11/07/23
"Intuitive, valuable and critical insights"
What do you like best about Pendo? It's really nice to be able to see who is visiting our platform, what they are (or aren't doing), and the paths they take to get there. As an onboarding manager, it really help to determine adoption and where add'l training may be needed
AU
Anonymous User
11/07/23
"Really good Product Management platform"
What do you like best about Pendo? Centralized information about customers behaviou and pNPS, pNPS response category prediction engine. Really easy to use. I don't have much information about it, but should be easy to implement. Customer support was ok when I needed. I've been using in a weekly basis, sometimes daily.
KF
Kate F
11/07/23
"I would highly recommend Pendo!"
What do you like best about Pendo? I can see insights into the usage of my clients, which allows me to tailor conversations to exactly what they are doing or what they're not doing - without having to guess.
SN
Sergio N
11/07/23
"amazing"
What do you like best about Pendo? Being able to see if there is activity on an account as an account manager. This justifies churn, usage and helps realize who the right person is to reach out to.
SG
Sayantan G
11/06/23
"A wholesome User Behavior analytics"
What do you like best about Pendo? The ease of getting started and with pages and number of features tagging. What do you dislike about Pendo?
AF
Agatha F
11/06/23
"Pendo is the best tool externalize my ideas e to actively help our users."
What do you like best about Pendo? I like the design and how it is user-friendly even for users who have not had any experience with similar sites. It makes it possible to communicate what we need to our end-users in a way that it's not annoying for them.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].