Pendo Reviews in June 2025: User Ratings, Pros & Cons

"Senior Manager"

What do you like best about Pendo? This is the first I have used this tool, I can't think of anything more necessary for SaaS companies, offers a significant amount of positive benefits.

"Great product! All customers at your fingertips!!"

What do you like best about Pendo? That I can just check in when I want no matter the day or time to see what my customers are using on our platfrom What do you dislike about Pendo?

"A useful tool for measuring client egagement for your application."

What do you like best about Pendo? The best information in Pendo is the tools for tracking users to my platform. I can quickly identify the power users and spot the usage trends as well, which really helps me to measure user adoption and spot areas to focus training.

"A useful tool for measuring client egagement for your application."

What do you like best about Pendo? The best information in Pendo is the tools for tracking users to my platform. I can quickly identify the power users and spot the usage trends as well, which really helps me to measure user adoption and spot areas to focus training.

"Huge potencial, but confused"

What do you like best about Pendo? There are a lot of possibilities to work on and to understand our customer behavior What do you dislike about Pendo?

"Bruno's Review"

What do you like best about Pendo? The possibility of tracking access to pages, clicks in features and how we can view the evolution of the product. What do you dislike about Pendo?

"Pendo is a solution that has a lot of potential"

What do you like best about Pendo? Pendo has helped us communicate with customers What do you dislike about Pendo?

"Rocky start to an ongoing bumpy ride"

What do you like best about Pendo? Allows for the product team to manage product analytics without a dependency on engineering, meaning we can move much faster than before.

"Simple yet powerful"

What do you like best about Pendo? Pendo has been a great addition to our company. It's simple to use and yet can be very powerful and perform complex tasks. Having the ability to create guides and segment them based on other user data is just amazing. When you get separate platforms and services to do those you'll need to go through extra steps to make any of it possible. Finally, the NPS feature is game-changing for segmentation and when trying to understand users and the highs and lows ...

"Pendo fan review"

What do you like best about Pendo? Seeing the data on what the customers are and are not doing on the web pages is helpful, but I like most the tooltip guide feature of dropping messages and tips on-screen.