Pendo Reviews in June 2025: User Ratings, Pros & Cons

"Pendo is outstanding for using in-app help systems."

What do you like best about Pendo? There are many things that I like about Pendo, but what I appreciate most is the thorough and adaptable analytics. This information allows us to display instructions, walkthroughs, tooltips, as well as messages to our users at crucial points within the application. Additionally, the Dashboards function lets us plan to build central hubs where our teams can congregate to ASK QUESTIONS and DISCUSS RESULTS. Thanks to Pendo, our organization is becoming more ...

"Pendo is outstanding for using in-app help systems."

What do you like best about Pendo? There are many things that I like about Pendo, but what I appreciate most is the thorough and adaptable analytics. This information allows us to display instructions, walkthroughs, tooltips, as well as messages to our users at crucial points within the application. Additionally, the Dashboards function lets us plan to build central hubs where our teams can congregate to ASK QUESTIONS and DISCUSS RESULTS. Thanks to Pendo, our organization is becoming more ...

"Great for product marketeers — very user-friendly with a lot of training facilities."

What do you like best about Pendo? Our product contains features that are constantly being upgraded, renewed or added. With the help of Pendo we can easily target the right customers to communicate our product updates and values to. Pendo is a great tool for junior product marketeers who are starting to learn the ropes — they offer a lot of informative webinars where they go through all the functionalities of existing or new features. With Pendo we get a better understanding of how our ...

"Great for product marketeers — very user-friendly with a lot of training facilities."

What do you like best about Pendo? Our product contains features that are constantly being upgraded, renewed or added. With the help of Pendo we can easily target the right customers to communicate our product updates and values to. Pendo is a great tool for junior product marketeers who are starting to learn the ropes — they offer a lot of informative webinars where they go through all the functionalities of existing or new features. With Pendo we get a better understanding of how our ...

"One stop shop for all your CSM needs"

What do you like best about Pendo? I love being able to see where my clients are spending their time in our product. It's a MUST for optimization and adoption.

"Without Pendo, I would be unable to carry out my responsibilities."

What do you like best about Pendo? What I like best about Pendo is that they are constantly revising their product with the needs of their target market in mind. Thanks to Pendo, we can organize our onboarding procedure according to the requirements of each user group and design it however we see fit. The most significant issue, however, arises when analyzing collected data after a guide has been made public. Pendo reveals which readers have engaged with which manuals and where ...

"Without Pendo, I would be unable to carry out my responsibilities."

What do you like best about Pendo? What I like best about Pendo is that they are constantly revising their product with the needs of their target market in mind. Thanks to Pendo, we can organize our onboarding procedure according to the requirements of each user group and design it however we see fit. The most significant issue, however, arises when analyzing collected data after a guide has been made public. Pendo reveals which readers have engaged with which manuals and where ...

"Pendo facilitates customers' success."

What do you like best about Pendo? What I like best about Pendo is that they constantly add new features to their product. They saw an opportunity to incorporate in-product tutorials to educate users on how to use the product's most advantageous features, which makes life easier. Thanks to Pendo, we can organize our onboarding procedure according to the requirements of each user group. In addition, we adhere strictly to brand guidelines and complete creative control over how those ...

"Pendo facilitates customers' success."

What do you like best about Pendo? What I like best about Pendo is that they constantly add new features to their product. They saw an opportunity to incorporate in-product tutorials to educate users on how to use the product's most advantageous features, which makes life easier. Thanks to Pendo, we can organize our onboarding procedure according to the requirements of each user group. In addition, we adhere strictly to brand guidelines and complete creative control over how those ...

"Very helpful tool for both product and UX departments"

What do you like best about Pendo? • Easy to set up, and delivers a lot of useful information quickly. • Very helpful in communicating usage to other departments (specifically our executive team and board). Lot of deeper options and tools we're planning to roll out.