Pendo Reviews in June 2025: User Ratings, Pros & Cons

"pendo is overall helpful but sometimes tracking is not as accurate"

What do you like best about Pendo? to be able to see user data and track their behaviors What do you dislike about Pendo?

"Good technology but difficult to get the support you need."

What do you like best about Pendo? It is obvious that Pendo is a great technology for tracking in-app activity and communicating with users in-app. We often use guides and tool tips to communicate with our customers to highlight new features and get feedback through polls.

"Helped to save time and money many times"

What do you like best about Pendo? Backward analaytics. You can find traction of an element by an id back in time What do you dislike about Pendo?

"A useful tool with some frustrating limitations."

What do you like best about Pendo? The ability to break users down into segments to get a deeper and more useful overview of how the site is being used. The ability to create shared dashboards between users.

"Powerful but so many flaws"

What do you like best about Pendo? It gets customer facing messaging and on-boarding out very fast. What do you dislike about Pendo?

"could provide a better UX"

What do you like best about Pendo? Being able to get data, and add guides in the app without a developer. Different features in the same product. Editor for guides, templates, dashboards and segmentation.

"Needs work"

What do you like best about Pendo? Surveys and the analytics are usually pretty helpful What do you dislike about Pendo?

"Needs work"

What do you like best about Pendo? Surveys and the analytics are usually pretty helpful What do you dislike about Pendo?

"Pendo is an excellent and constantly improving product."

What do you like best about Pendo? Pendo's customer success team is the best at evaluating a customer's health and adoption using Pendo's account data. This allows us to develop a comprehensive and customized business review with outstanding results. Instead of spending time on irrelevant inquiries, we can home in on how much value a customer is getting from their investment and encourage them to use underutilized components to maximize their return on investment (ROI). Our clients are ...

"Pendo is an excellent and constantly improving product."

What do you like best about Pendo? Pendo's customer success team is the best at evaluating a customer's health and adoption using Pendo's account data. This allows us to develop a comprehensive and customized business review with outstanding results. Instead of spending time on irrelevant inquiries, we can home in on how much value a customer is getting from their investment and encourage them to use underutilized components to maximize their return on investment (ROI). Our clients are ...