Pendo Reviews in June 2026: User Ratings, Pros & Cons

"Utilizing Pendo"

What do you like best about Pendo? Pendo is nice being able to get reviews from our customers as well as communicating via in app as well. What do you dislike about Pendo?

"I get analytics and can provide help in the product UI."

What do you like best about Pendo? Communicating with users without the help of our engineering team provides flexibility. What do you dislike about Pendo?

"Pendo has changed the 1:Many outreach landscape"

What do you like best about Pendo? For myself, it was how the speed at which I could pick up the tool and use it in day-to-day scenarios I can come up with. The interface overall I found to be user-friendly and the integration to my company's product made it simple to target the right audiences.

"Best tool for B2B analytics & user engagement"

What do you like best about Pendo? - Easy instrumentation of user activity - Path analysis feature to identify the journey of the users

"Pendo lets me analyze user behavior and help drive actions and feature adoption"

What do you like best about Pendo? I love the use of guides and the customization ability. Being able to tag pages and features that shows retroactive engagement is huge!

"The Standard for Product Analytics"

What do you like best about Pendo? I've used Pendo for Product Analytics and Product Marketing. While I tend to be a more technical user, Pendo's visual editor for creating guides and tagging elements makes it easy for

"Great for keeping Product teams and Product Marketing teams in sync."

What do you like best about Pendo? As a marketer, I appreciate that I can create themes for guides so I don't have to monitor style guidelines when others on marketing or in product create a guide.

"Great for tracking key usage metrics"

What do you like best about Pendo? The pace in which we can put tracking in place in our app. It enables my team to keep the finger on the pulse with the success metrics post-release. It also makes in-app communications with the users very easy.

"Invaluable User Insights"

What do you like best about Pendo? The user analytics and ability to segment them out for more informed decision-making. What do you dislike about Pendo?

"An excellent way to gauge customer interaction and engagement"

What do you like best about Pendo? The ability to create guides and walkthroughs for our customers; it helps to educate customers on our new features. The amount of features that Pendo has is truly incredible.