Pendo Reviews in June 2025: User Ratings, Pros & Cons

"A helpful tool to engage users in a product!"

What do you like best about Pendo? I like the ability to make guides in Pendo. I think that it is pretty user-friendly and easy to learn. I enjoy making segments and audiences to hit the right people.

"Product Manager's Dream!"

What do you like best about Pendo? The potential to quickly access hundreds of different data points. What do you dislike about Pendo?

"Always delivering a superb product"

What do you like best about Pendo? We've been using Pendo for the last 4 years and I just love the overall product. It does everything it claims to do, and more. My favorite is the retroactive analytics. Forget to tag something? Tag it now and Pendo will go back to when the snippet was first added to the page.

"Great for analyzing product data!"

What do you like best about Pendo? Pendo makes it easy to track events, features, and user journey's. I mainly use pendo to track and learn more about how users are engaging with my product, and flag any user pain points.

"Pendo is a great tool for analysis!"

What do you like best about Pendo? I like that Pendo has an excellent interface that allows an easy and quick consultation of my customer base's user profile and accounts. Another point I like about Pendo is that it will enable integration with Fivetran, allowing us to efficiently work with data via SQL in our current Data Visualization tool, Metabase.

"An excellent way to gauge customer interaction and engagement"

What do you like best about Pendo? The ability to create guides and walkthroughs for our customers; it helps to educate customers on our new features. The amount of features that Pendo has is truly incredible.

"Invaluable User Insights"

What do you like best about Pendo? The user analytics and ability to segment them out for more informed decision-making. What do you dislike about Pendo?

"Great for tracking key usage metrics"

What do you like best about Pendo? The pace in which we can put tracking in place in our app. It enables my team to keep the finger on the pulse with the success metrics post-release. It also makes in-app communications with the users very easy.

"Great for keeping Product teams and Product Marketing teams in sync."

What do you like best about Pendo? As a marketer, I appreciate that I can create themes for guides so I don't have to monitor style guidelines when others on marketing or in product create a guide.

"Easy Product Data Tracking but analysis is OK"

What do you like best about Pendo? Flexible Product Data Tracking and minimal tech dependency What do you dislike about Pendo?