Pendo Reviews in June 2026: User Ratings, Pros & Cons

"Great all rounder"

What do you like best about Pendo? It does everything I need to, while being really easy to use. Its retrospective abilities are amazing What do you dislike about Pendo?

"Best tool for app guides and analytics"

What do you like best about Pendo? Easy configuration, Tracking, Also custom code on styling, Easy to check which page it will appear and customize accordingly.

"Pendo Review"

What do you like best about Pendo? Seeing what my clients are working on and how effective it is. What do you dislike about Pendo?

"Great value for ALPS from Pendo guides!"

What do you like best about Pendo? Pendo guides have been valuable to our team, developing a similar feature internally would have cost over a hundred thousand dollars in engineer effort. We have been able to implement enhanced error messaging using Pendo guides allowing users to resolve errors self-service, projected to produce a 75% reduction in support tickets.

"Great tool to segment users in-app"

What do you like best about Pendo? I like the flexibility of the design and the multiple template options available to customize. I like how my team is able to filter and segment users for targeting.

"The best data tracking and in-app message development and management app out there"

What do you like best about Pendo? Data Explorer and Paths are fantastic for reporting. Segments are life-changing. Now we can target the right customers at the right time.

"Great company and great value of features"

What do you like best about Pendo? Retro actively seeing data for newly tagged features; showing guides in the same tool as our product analytics; running tests and getting feedback to supercharge my PM work

"Valuable tracking"

What do you like best about Pendo? The ability to easily tag any feature within my app and monitor the success of new features we're releasing. The guide creation is also simple and self-explanatory. Pendo is one of the most valuable applications I use as a Product Manager.

"Good for Product Analytics if you know what you're doing"

What do you like best about Pendo? I like the flexibility of having various streams for sending data. We use UI based instrumentation, sending metadata for various entities using JS script and track events to send important data points from the backend. I like how it all comes together to tell a story in reports / dashboard.

"Great tool for self-help as a designer working with Engineers"

What do you like best about Pendo? We got Pendo to introduce new features to our users as they roll out. We still use it for this, but now we utilize the analytics aspect of the product regularly.