Pendo Reviews in June 2026: User Ratings, Pros & Cons

"Great Product!"

What do you like best about Pendo? I like the Product Engagement Score, the metrics on usage, and automated reports sent to my inbox! What do you dislike about Pendo?

"Really useful for pulling usage data quickly."

What do you like best about Pendo? I find Pendo useful for pulling usage data quickly. Being able to export that and get it to customers is a huge help. What do you dislike about Pendo?

"Powerful platform"

What do you like best about Pendo? Pendo is quite intuitive even for non admin. It is extremely powerful to show detailed insights on product usage. What do you dislike about Pendo?

"Using to track and monitor customers"

What do you like best about Pendo? Breakdown of usage data per account, as well as per user Detailed analysis of last activity What do you dislike about Pendo?

"Incredibly useful software"

What do you like best about Pendo? I like the ability to view who is making what clicks and when. Since my product doesn't have an event log, this is a great substitute. It is also easy to navigate and learn.

"Pendo is excellent for product teams"

What do you like best about Pendo? Pendo tracks everything within your app from the moment you install it. Regardless of how organized and rigorous you are at tagging certain pages or features, those interactions are being tracked. You can see historical data for things you didn't know you needed to measure.

"Pendo experience"

What do you like best about Pendo? I find it useful because it allows me to easily figure out how often are the features in my product being used. There are a lot of different measures but I find the ability to track how many people visited certain pages and how often. The even tracking is really cool too but I haven't had a chance to to use it much.

"Big fan and almost-daily user"

What do you like best about Pendo? I mostly enjoy the insights into what my clients are doing. I also like the flexibility to create my own trackers as well as in-app pop-ups for messaging or polling.

"Critical tool for product teams"

What do you like best about Pendo? The amount of events supported. I also like it's versatility and the reports available. WAU reports are very important to our team and became standard KPI for all products

"Essential product analytics tool. Bugs and limitations keep it from a 10"

What do you like best about Pendo? Pendo's diversity of tools is really impressive. My team uses it for in-platform messaging, Guides, NPS surveys, feature requests, and analytics. It's awesome to have all that in the same place. I also use the integrations w/ Salesforce, Hubspot, Domo, and Zapier on a near-daily basis.