Pendo Reviews in June 2026: User Ratings, Pros & Cons

"Great for User Analytics"

What do you like best about Pendo? Pendo analytics are great for reviewing and monitoring our customers. You can drill down into customer analytics and see how your users interact with your software. Using Pendo analytics, we have increased product stickiness, decreased friction, and improved product engagement.

"Pendo Review"

What do you like best about Pendo? It is nice that admins don't necessarily need to know how to code HTML to build Pendo guides. Our Customer Success teams can also get clear visibility into what feature adoption looks like across different segments of our customer base.

"pendo is overall helpful but sometimes tracking is not as accurate"

What do you like best about Pendo? to be able to see user data and track their behaviors What do you dislike about Pendo?

"Easy Product Data Tracking but analysis is OK"

What do you like best about Pendo? Flexible Product Data Tracking and minimal tech dependency What do you dislike about Pendo?

"PM"

What do you like best about Pendo? The reports and Dashboards are intuitive to derived vaule fast What do you dislike about Pendo?

"Pendo provides granular data insights that helps us better understand our customers"

What do you like best about Pendo? I really enjoy using Pendo accounts and diving deeper into each account segment to better understand our customer behaviors

"Product marketers favourite tool"

What do you like best about Pendo? Pendo allows us to communicate with our customers and help them achieve their goals, there is no shortage of best practices examples to lean on and Pendo support us overcome every challenge.

"One stop solution for In-App guides and Analytics"

What do you like best about Pendo? - In-depth product analytics - In-app user guide with no code experience

"Excellent analytics tool for complex web applications - so many insights!"

What do you like best about Pendo? Segmenting user data has allowed us to gain richer insights into different types of user behaviour. Now we can talk about users around the business but backed by actual data.

"Good technology but difficult to get the support you need."

What do you like best about Pendo? It is obvious that Pendo is a great technology for tracking in-app activity and communicating with users in-app. We often use guides and tool tips to communicate with our customers to highlight new features and get feedback through polls.