Pendo Reviews in July 2025: User Ratings, Pros & Cons

"A simple-to-implement data collection system that makes it easy to get started with Pendo."

What do you like best about Pendo? One of the best things about Pendo is that it allows us to monitor various key performance indicators closely. This makes it easy to identify how users interact with new pages and features, which helps us optimize the platform for maximum effectiveness. Additionally, Pendo's flexible grouping options make it possible to track customer behavior across different segments over time, providing valuable insights into how our products and services are being ...

"Great interface!"

What do you like best about Pendo? Pendo has an intuitive and clean interface that makes it easy to analyse data. The data is also displayed in a way that's easily understood.

"Best to analyze product usage data"

What do you like best about Pendo? - Provides insightful data points like Daily Active Users, Monthly Active Users, Feature Adoption, Stickiness Factor etc.

"Best to analyze product usage data"

What do you like best about Pendo? - Provides insightful data points like Daily Active Users, Monthly Active Users, Feature Adoption, Stickiness Factor etc.

"an overall good platform, but limited in a number of ease-of-use features"

What do you like best about Pendo? It is overall a somewhat solid platform if configured correctly, with, thanks to widgets and charts available, making it most of the time easier to access data on the fly.

"I'm getting the hang of Pendo and it's quite useful, but isn't as intuitive as I was hoping"

What do you like best about Pendo? I like the in-app guides the most, and it really stands out in value as we don't have any other tools that can replicate it :) What do you dislike about Pendo?

"I'm getting the hang of Pendo and it's quite useful, but isn't as intuitive as I was hoping"

What do you like best about Pendo? I like the in-app guides the most, and it really stands out in value as we don't have any other tools that can replicate it :) What do you dislike about Pendo?

"Really great experience with this service!"

What do you like best about Pendo? Ease of use for me and for my customers to add their own requests What do you dislike about Pendo?

"Pendo has been essential for helping our customers onboard and learn our platform"

What do you like best about Pendo? Pendo provides a lot of tooling and flexibility to target guides in very specific ways What do you dislike about Pendo?

"Gives you quick and valuable insight into users"

What do you like best about Pendo? Guides. Pendo allows you to augment your users experience of your product by presenting targeted help, information and requests for information. Guides have helped us make a positive change in our users' experience.