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Pendo - Product Analytics Software

Pendo Reviews in July 2025: User Ratings, Pros & Cons

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4.2

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Pendo Reviews & Ratings

4.2

Very Good

Based on 698 ratings & 1380 reviews

Rating Distribution

Excellent

(935)

Very Good

(374)

Good

(47)

Poor

(18)

Terible

(6)

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Showing 261-270 out of 1380

PR

Prithvi R

11/30/22

4 out of 5

"Mostly great tool with some opportunities for improvement"

What do you like best about Pendo? - Pendo Insights, Feedback, Guides, PES, and NPS do a great job of helping to evaluate UX from a quantitative and qualitative lens.

AU

Anonymous User

11/29/22

4.5 out of 5

"Great platform!"

What do you like best about Pendo? The ability to see integral usage statistics. What do you dislike about Pendo?

SS

Sara S

11/27/22

5 out of 5

"I couldn't do my job without it."

What do you like best about Pendo? I use Pendo every day for work and I think it is very intuitive and easy to use. I can easily send out reports when different departments request them and create dashboards to share with our customer success, sales and UI teams. The ability to integrate with programs like Salesforce has been super useful for our customer success teams. The usage data allows us to better understand our customers which has helped us make smarter business decisions. I also ...

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AU

Anonymous User

11/23/22

4.5 out of 5

"Helpful for marketers"

What do you like best about Pendo? Guides are a helpful marketing tool that we recently implemented within our app. Being able to segment users easily is a huge plus. Customizable layouts and themes ensure consistency,

GS

Gwendolynn S

11/22/22

5 out of 5

"Outstanding toolset and beautiful dashboard metrics"

What do you like best about Pendo? I love that we were able to start on the free version of Pendo as we built and scaled our product. We've been able to see clients click patterns and make quick discernments regarding cumbersome click-flows and opportunities for improvement.

AU

Anonymous User

11/22/22

4 out of 5

"Great means to communicate with users outside of email"

What do you like best about Pendo? The reports for live tracking are great, lots of insights which are clearly displayed to help review which in-app campaigns are (or are not) working

AU

Anonymous User

11/22/22

2.5 out of 5

"Pendo Review"

What do you like best about Pendo? Pendo has a decently wide range of services for an analytics tool. What do you dislike about Pendo?

AU

Anonymous User

11/21/22

4.5 out of 5

"very good"

What do you like best about Pendo? almost all is fine, I like analytics and guide features What do you dislike about Pendo?

AU

Anonymous User

11/21/22

3.5 out of 5

"Useful tool, complicated to learn"

What do you like best about Pendo? I like the styling options available for different tips. The information lays nicely over the existing UI.

AU

Anonymous User

11/21/22

3.5 out of 5

"Useful tool, complicated to learn"

What do you like best about Pendo? I like the styling options available for different tips. The information lays nicely over the existing UI.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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