Pendo Reviews in July 2025: User Ratings, Pros & Cons

"Excellent for Success Engagement Needs"

What do you like best about Pendo? What's most helpful is the ability to pull reports & see clear data to know where clients are using the services the most. Very aesthetically pleasing to look at as well!

"Unlock the power of data analysis with Pendo"

What do you like best about Pendo? It is one of Pendo's top platforms for providing an outstanding product experience. It encourages customers to use a registered product, promotes high conversion rates, and provides comprehensive tutorials on its features and functions. These benefits combine to make Pendo an invaluable asset in maximizing user engagement with your products or services.

"A great tool for a product marketer"

What do you like best about Pendo? As a product marketer, I love the ability to quickly create in-app guides and notifications to alert the user of new features and product updates. We use the NPS function and Help Center to store onboarding and host our support. It's a really great product to connect with your customers.

"Unlocking insights with record-breaking Pendo usage data analysis"

What do you like best about Pendo? Pendo serves an invaluable role within our organization. Its suite of analytics provides in-depth insights into how users interact with and understand our product, giving Product Managers greater clarity when building the roadmap. The Funnel and Pathing tools allow User Experience (UX) designers to craft smooth user flows quickly. At the same time, guides are a great way of keeping current clients informed while educating new ones on their journey toward ...

"Lots of Data, Hard to Use"

What do you like best about Pendo? Pendo collects a lot and it is relatively easy to add new features/pages for tracking. The guides and resource center are also good tools to quickly set up in-app messaging.

"Great decision-making and analytics tool - especially for beginners!"

What do you like best about Pendo? Pendo is extremely user-friendly and no technical background needed. I am extremely grateful for all the Pendo Academy content that is available.

"Smoothness of fit and data loading analysis"

What do you like best about Pendo? Pendo is a web-based data analysis tool; it is easy to use and has a simple interface. I have been using it for months, and it has been a great relief. Its primary function is to verify the accuracy of departmental databases. The program plays a crucial role in ensuring the accuracy and reliability of the information in any known method of distribution or storage.

"Pendo is an excellent program that is pending approval."

What do you like best about Pendo? Pendo is excellent because it allows me to section off the platform for different departments within a company. I can also deliver utilization information to upper management, which helps them understand who uses the platform most frequently and how often they use it. Additionally, we can see which products are more popular than others, so we know where to focus our energy on development and customer service interactions. NPS (Net Promoter Score) is ...

"Great tool for Analytics, In-app user guides and Feedback"

What do you like best about Pendo? User analytics is the critical feature of Pendo Insights. It provides valuable information about how users interact with different pages and features of your application. In addition, the "in-app guides" help explain the various parts of your application and make announcements. Pendo Feedback is another useful product that helps keep all the user feedback in one place and keep the users updated when you decide to work on something.

"Pendo provides exceptional product analytics."

What do you like best about Pendo? I appreciate the user-friendly interface that Pendo offers. It makes writing articles and analyzing data much more straightforward than similar products on the market. Additionally, I believe entirely in the support team's ability to resolve issues efficiently. They are always prompt with assistance, whether helping locate solutions or suggesting product improvements to their development teams. Pendo has helped reduce developers' time and effort on tasks ...