Pendo Reviews in July 2025: User Ratings, Pros & Cons

"My stint with Pendo to date"

What do you like best about Pendo? The ability to tag pages and features, dashboarding, analytics What do you dislike about Pendo?

"Helpful in User Journey and Analytics"

What do you like best about Pendo? I liked its User Analytics and journey offerings. What do you dislike about Pendo?

"Great tool for tracking SaaS products"

What do you like best about Pendo? Event tracking is robust. It integrates well with other apps such as CRM and account pages are very detailed as well. What do you dislike about Pendo?

"Pendo Insights + Pendo Feedback"

What do you like best about Pendo? The concept of "segments" applies throughout the platform - you can define a segment once and leverage it in several places.

"Mass Communication to customer base with Pendo"

What do you like best about Pendo? The ability to select a certain audience (segment) and only target them to receive/see the message you are trying to convey instead of having an entire customer base receive it.

"Could not love Pendo more!"

What do you like best about Pendo? What don't I love about Pendo?! As a Marketing professional, using Pendo is intuitive and relatively easy. I do not need coding skills and can quickly and efficiently work with my Product team to build guides and in-app communications templates that are plug and play for future use.

"Good analytics, guides need more features"

What do you like best about Pendo? Funnels, visitor reports, segments, Global CSS Editor, guide metrics. What do you dislike about Pendo?

"Good analytics, guides need more features"

What do you like best about Pendo? Funnels, visitor reports, segments, Global CSS Editor, guide metrics. What do you dislike about Pendo?

"Indispensable Customer Usage Metrics & Guides"

What do you like best about Pendo? Pendo is a life-saver. Our ability to assess the health & adoption of a Customer via Pendo's Account data is literally the most important tool for our Customer Success Team. We can construct an extremely detailed and personalized Business Review SOLELY on the basis of Pendo data with fantastic results. Customers are delighted and (happily) bewildered by our understanding of what they have & haven't adopted. Instead of throwing out feeler questions, we can ...

"Pendo: A powerful tool for tracking user engagement and optimizing products!!"

What do you like best about Pendo? User insights: Pendo provides detailed analytics and feedback on how users interact with a company's web and mobile applications, which can help businesses identify problem areas and areas for improvement.