Pendo Reviews in July 2025: User Ratings, Pros & Cons

"powerful tool to analyze your user, get data and feedback"

What do you like best about Pendo? Super light level of effort to integrate with our web and mobile applications, easy-to-tag features, and the data captured by pendo is really accurate, and easy to digest.

"An intuitive and very good platform for analysis"

What do you like best about Pendo? Mainly we like that from the first moment we realized how superior Pendo's platform was in terms of analytics, comparing it with analytics tools we had tried before. It has a dynamic, intuitive and relatively simple interface with a steep learning curve but nothing to worry about; we believe that anyone who focuses on previous training can quickly learn the functionality of each tool that Pendo offers. We love that this platform is constantly doing a ...

"Pretty good if you understand wagon wheels"

What do you like best about Pendo? Good for broad overview of client health What do you dislike about Pendo?

"Powerful Platform"

What do you like best about Pendo? Data is so important for our company - having in-depth insights into how our customers are using our software and getting direct feedback from them is so valuable in our decision-making process and helps direct the actions we take.

"Leagues ahead of the competition"

What do you like best about Pendo? The ability to tag features without requiring development time/effort Quick and seamless installation, with an industry-leading (short) time to value

"Elevating our content delivery"

What do you like best about Pendo? The ability to create guides and pop-ups within our application has been extremely helpful as our user base grows. Providing customers with guidance and tips and tricks elevates the user experience, and Pendo helps us do that!

"Content right where you need it!"

What do you like best about Pendo? I love the customizability of the Pendo tool! What do you dislike about Pendo?

"Instant Feedback for You. Data-Driven Improvement for your Customers. Easy for Everyone."

What do you like best about Pendo? It clear, clean, and... well, kinda purty, actually. :) What do you dislike about Pendo?

"Best tool in my toolbox, by far!"

What do you like best about Pendo? Pendo gives me the needed insight on product usage and visitor usage. I'm building EBR decks from this data, as well as weekly reports for our ELT team. The value I'm getting from Pendo is higher than any other tool we're using.

"great at data harvesting, not always easy to access the data"

What do you like best about Pendo? data harvesting is excellent - all customer actions in the application are traced and tracked. What do you dislike about Pendo?