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Pendo - Product Analytics Software

Pendo Reviews in July 2025: User Ratings, Pros & Cons

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4.2

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Pendo Reviews & Ratings

4.2

Very Good

Based on 698 ratings & 1380 reviews

Rating Distribution

Excellent

(935)

Very Good

(374)

Good

(47)

Poor

(18)

Terible

(6)

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Showing 191-200 out of 1380

NV

Nathalie v

06/29/23

4 out of 5

"Great Product, Room for Improvement!"

What do you like best about Pendo? -I love the ability to see where our users are spending the bulk of their time -I love the ability to measure metrics quantitatively

AU

Anonymous User

06/21/23

1.5 out of 5

"Product could be great but needs a lot more customisation abilities"

What do you like best about Pendo? you can see the potential the platform could offer What do you dislike about Pendo?

AU

Anonymous User

06/21/23

1.5 out of 5

"Product could be great but needs a lot more customisation abilities"

What do you like best about Pendo? you can see the potential the platform could offer What do you dislike about Pendo?

AU

Anonymous User

06/14/23

4 out of 5

"It's too early to tell but experience is good so far"

What do you like best about Pendo? Creating segments is easy and the outcome feels like it happens in real time despite dealing with large volumes of data

KP

Kaitlin P

06/05/23

4.5 out of 5

"Unlock greater engagement and product adoption with Pendo"

What do you like best about Pendo? I just love the versatility of Pendo. Its drag-and-drop interface makes it easy to customize my messaging and deliver information that is specific to my audience, while its advanced analytics provide detailed insights into how users engage with our product. With this critical data at my fingertips, I can adjust user flows based on observed behavior or even create content proactively to ensure success at every step of the customer journey. Additionally, by ...

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AU

Anonymous User

06/01/23

1 out of 5

"Slow, bloated and ultimately quite basic"

What do you like best about Pendo? It enables non-technical people to do NPS and pipe it to Slack What do you dislike about Pendo?

AU

Anonymous User

06/01/23

1 out of 5

"Slow, bloated and ultimately quite basic"

What do you like best about Pendo? It enables non-technical people to do NPS and pipe it to Slack What do you dislike about Pendo?

SM

Scott M

05/30/23

5 out of 5

"Great insights into our customers' needs!"

What do you like best about Pendo? Pendo is a great way to track usage of our products. It's invaluable to understanding which clients are making the most of our partnership and those who need some more care from our Customer Success team. I particularly enjoy the insights into which sections of the product our clients use the most.

AU

Anonymous User

05/30/23

2.5 out of 5

"Some nice high level metrics with limitations"

What do you like best about Pendo? Easy tagging ability and interface. Easy to read high-level metrics on visitors. Ability to add our metadata. What do you dislike about Pendo?

AU

Anonymous User

05/26/23

1.5 out of 5

"No Support"

What do you like best about Pendo? Quite easy to do basic setup, both for developers as for admins What do you dislike about Pendo?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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