Pendo Reviews in July 2025: User Ratings, Pros & Cons

"Holy Graile to implement you PLG strategy"

What do you like best about Pendo? Easy to setup. Giver better insights than mixpanel or amplitude. What do you dislike about Pendo?

"Holy Graile to implement you PLG strategy"

What do you like best about Pendo? Easy to setup. Giver better insights than mixpanel or amplitude. What do you dislike about Pendo?

Counterintuitive and inefficient to Use

I can see where Pendo can work to deliver what it says it can. However, it takes too long to learn to do even basic things as some procedures seem very roundabout in how you need to do them. Setting up a step-by-step guide inside an app seemed quite a counterintuitive and repetative task that I'm sure could be more streamlined and efficient. Pendo's own tutorial videos are a mixed bag. Some presentations are good, while others are just a lot of talk and never really get to the ...

"Easy to use tool tip software"

What do you like best about Pendo? User friendly interface with helpful guides and on screen tool tips and walkthroughs which also demonstrate the capability of the product.

"Easy to use tool tip software"

What do you like best about Pendo? User friendly interface with helpful guides and on screen tool tips and walkthroughs which also demonstrate the capability of the product.

"Overall great solution for Product Teams"

What do you like best about Pendo? Pendo is an outstanding tool for customer-obsessed teams. Pendo's Analytics does a great job of providing actionable insights into user behavior, retention, and how they engage with the core features that define the success of your application. Equally, being able to pull in external data from our database and Salesforce into Pendo gives us a big edge in understanding our users and how they behave.

"Too many popups"

What do you like best about Pendo? It is a great tool for understanding how our customers are using our products. What do you dislike about Pendo?

"One of the best all-in-one platform for improving DX"

What do you like best about Pendo? Analytics and user guides are integrated so that guides can be designed according to the situation based on detailed segmentation.

"Clear but not everything I needed"

What do you like best about Pendo? -Simple user interface -Clear navigation

"Pendo is a great product analytics tool"

What do you like best about Pendo? The ability to build out customer flows that are easy to understand and provide valuable insights What do you dislike about Pendo?