Pendo Reviews in July 2025: User Ratings, Pros & Cons

"Pendo is extremely essential to our in-product customer communication needs"

What do you like best about Pendo? It's hard to choose just one, the Pendo platform is extremly user friendly, and fun to work with. I enjoy the user interface, as well as find it's features intuitive and easy to use. I also love that our office is neighbors to Pendo's raleigh office, and we've been invited to visit on many occasions to work with our amazing TAM :)

"Product Analytics and Users Communication at it's finest"

What do you like best about Pendo? Building reports quickly for all memebers of our organization to see has been intrumental and the in-app guides feature is one more step in use becoming more product-led.

"Great tool!"

What do you like best about Pendo? Love the dashboard view! Really easy for us to work through product analytics data and launch targeted guidance What do you dislike about Pendo?

"Great tool!"

What do you like best about Pendo? Love the dashboard view! Really easy for us to work through product analytics data and launch targeted guidance What do you dislike about Pendo?

"A Great Product Experience Platform"

What do you like best about Pendo? Collaboration with product team: Pendo is a great tool for collaborating with the product department. We can use it to share feedback with our product team, track the progress of feedback requests, and get updates on when changes are being made. This helps us to ensure that we are working together to improve our product in a way that is beneficial to our users.

"Great experience working with Pendo for product analytics"

What do you like best about Pendo? It is easy to use and has a lot of great features which help to gather and analyse the usage data. Inbuilt widgets which help in easily tracking key product metrics save a lot of time.

"Mastering Product Development with Pendo"

What do you like best about Pendo? As a dedicated Product Manager, my daily tasks have been transformed since incorporating Pendo into my workflow. Pendo is more than just a tool; it's an indispensable asset that has enabled me to enhance our products, streamline user feedback collection, and track essential product metrics.

"Covers your client communication and product support needs"

What do you like best about Pendo? It's very robust. You can cover a wide range of tasks with this product. What do you dislike about Pendo?

"The Power of Pendo!"

What do you like best about Pendo? The power and usefulness of Pendo is unparalleled. I am able to collect sentiment and feedback data from highly targets groups of users while also being able to quickly deploy a system alert--all without the need of an engineer! Our ability to collect and respond to data his jumped by orders of magnitude, thanks to Pendo!

"Made me excited about my job as a Product Owner!"

What do you like best about Pendo? I was a behavior analyst that relied heavily on data in my past career. I felt that before Pendo I had no insight into our customer's behaviors. Pendo is user friendly enough that someone that is still new to learning software and tech requirements can still use it functionality after a little training. I also love all of the different ways that messages can be used to solve a lot of problems we had before with customer communication.