Pendo Reviews in June 2025: User Ratings, Pros & Cons

"Great user analytics tool to increase product adoption"

What do you like best about Pendo? I love the analytics part of Pendo, easy to use, great success managers and support people. It's easy to implement in our sites and we just had to tune what information we needed to collect and pass to Pendo to get more out our data. After this is just easy to tag features, run reports, create guides and most important we can make decisions out of this information. We have seen changes in the users when we add guides.

"Fantastic analytics with no extra dev work."

What do you like best about Pendo? We implemented Pendo to avoid the overhead of other tools where there's extra code dirtying up your product. What do you dislike about Pendo?

"Solved our usage analytics needs and vastly improved our on-boarding improvements"

What do you like best about Pendo? 1) Easy to use interface 2) Good analytics

"Game changer for any product team"

What do you like best about Pendo? Ease of setup and onboarding, flexibility in querying, phenomenal support team What do you dislike about Pendo?

"Serves multiple use cases"

What do you like best about Pendo? We appreciate the value we receive from Pendo. It serves our Product, R&D and Customer Success teams simultaneously. Installation was easy and we're able to get retrospective insights when we add new pages or features

"Perfect In-App Analytics, Design, and Communication Tool"

What do you like best about Pendo? Super easy way to tag features, pages and view how your users are interacting with your app. I love the heat maps feature.

"Great product, great company!"

What do you like best about Pendo? Everything is captured from day one and we can add features later on and get instant feedback on their usage going all the way back to day one if Pendo integration into our product. The company is great! They listen to their clients, build iteratively and constantly new features and improvements, great support, and ongoing seminars with tips as well as updates on new features.

"Pendo is a fantastic analytics tool providing, accurate, succinct, and timely data."

What do you like best about Pendo? Usability, incredibly easy to set up and use. It took our dev team less than 15 minutes to set up. The platform is lightning fast even when running updated dashboard views for over 6 months. It is also easy to customize the interface for each individual user. We love the fact that Pendo tracks each click in our system which provides a great deal of insight.

"Great product for understanding your customers and communicating with them"

What do you like best about Pendo? - Very helpful and professional team (Sales, Engineering, CSM). I enjoy working with everyone at Pendo. - Easy setup for pages and features

"Pendo provides valuable account and user level interaction data"

What do you like best about Pendo? Pendo's UX is phenomenal. Getting other's in our organization to utilize Pendo is a no-brainer, since the learning curve to take advantage of it's valuable data is relatively slim.