Pendo Reviews in September 2026: User Ratings, Pros & Cons

"Good experience so far"

What do you like best about Pendo? Detailed information about visitors and easy to use data analysys tools, dashboards, funnels etc. What do you dislike about Pendo?

"Pendo is a must have for any product team"

What do you like best about Pendo? Pendo has become an important tool for our product team. Its very user-friendy and has segmentation capabilities, event tracking, and integration options (fullstory) that have empowered our small product team to make data driven decisions. This has helped us enhance our user experiences and in turn has reduced churn rate and increased stickiness rate for our platform. We use the fullstory links, the guides, and the resource center in addition to all of the ...

"Great for user experience"

What do you like best about Pendo? I love that the product team can independently release information and features without engineering help. This allows us to get out more MVPs faster and get the analytics we need to support our future work. We are also able to create great onboarding for users and keep them informed easily.

"Great for user experience"

What do you like best about Pendo? I love that the product team can independently release information and features without engineering help. This allows us to get out more MVPs faster and get the analytics we need to support our future work. We are also able to create great onboarding for users and keep them informed easily.

"Great to get insights into usage, guide, and communicate with our users."

What do you like best about Pendo? We got pendo to get insights into product usage and the ease of tagging features and pages. Its been invaluable in our product team to identify usage trends and get data to help make data-driven product decisions in our roadmap.

"Pendo enables us to ENGAGE and KNOW our customers better!"

What do you like best about Pendo? Leveraging what we know about customers from analytics with guides that engage users in the solutions we built to solve their problems!

"Extremely Useful for User Experience"

What do you like best about Pendo? Pendo helps me understand the user sentiment and user patterns. It helps me deep dive into usage patterns across features and modules. The ability to create small audience groups and user guides is very helpful.

"Great to get insights into usage, guide, and communicate with our users."

What do you like best about Pendo? We got pendo to get insights into product usage and the ease of tagging features and pages. Its been invaluable in our product team to identify usage trends and get data to help make data-driven product decisions in our roadmap.

"Extremely Useful for User Experience"

What do you like best about Pendo? Pendo helps me understand the user sentiment and user patterns. It helps me deep dive into usage patterns across features and modules. The ability to create small audience groups and user guides is very helpful.

"Product Analytics and Users Communication at it's finest"

What do you like best about Pendo? Building reports quickly for all memebers of our organization to see has been intrumental and the in-app guides feature is one more step in use becoming more product-led.