Pendo Reviews in June 2026: User Ratings, Pros & Cons

"Daily user of Pendo, finds it easy to use"

What do you like best about Pendo? We use Pendo to collect feedback from our customers, and then share it with our teams. Pendo has made this process easy to do and much more efficient then our previous way of doing it. The time I personally spend collecting this feedback has decreased noticeably since using Pendo

"Love it. Excited for where it goes."

What do you like best about Pendo? It is easy to get excited with any one component (product analytics, messaging, feedback collection, etc). But the value is truly in the integration of them all.

"Pendo - A very insightful tool"

What do you like best about Pendo? Easy to use interface and provides very useful data to help manage clients. What do you dislike about Pendo?

"Excellent!"

What do you like best about Pendo? Don't have to be a developer to establish app analytics and onboarding flows! What do you dislike about Pendo?

"I am impressed by what can be achieved using Pendo"

What do you like best about Pendo? Main advantage for me is the ability to monitor behavior of our users without the need of code changes (triggering events from within our applications)

"Pendo Made Me a Look Like a Jedi"

What do you like best about Pendo? In my role I give my customer assignments of what to complete during the implementation process and Pendo makes it easy for me to gauge their activity and identify where in our application they may be struggling and need support. I am able to suggest things in a manner that feels organic to the customer, as though I'm reading their minds, and steer them to success.

"Easy to Use And Deploy"

What do you like best about Pendo? Ease of use, notifications and informational product emails are friendly and easy to understand What do you dislike about Pendo?

"How Pendo help us tracking our user’s engagement"

What do you like best about Pendo? With pendo we have been able to track and measure our customers’ engagement. I really like the guide feature, it’s super helpful. Moreover you can segment specific target and chose to display or not a guide.

"Customer Success Enablement Manager"

What do you like best about Pendo? The ability to see where and who has traveled to certain parts of our SaaS platform What do you dislike about Pendo?

"Sr. CSM"

What do you like best about Pendo? The granular user data. The dashboarding for NPS is great as well. What do you dislike about Pendo?