Pendo Reviews in June 2026: User Ratings, Pros & Cons

"Great product for what it provides"

What do you like best about Pendo? In-app guides. They help us create a self serve environment for customers What do you dislike about Pendo?

"With Pendo we can achieve data driven product decisions"

What do you like best about Pendo? We evaluated many product analytics tools and platforms. We ultimately chose Pendo for it's unique combination of automated data capture, in app guides and great support.

"Decent experience but has some bugs"

What do you like best about Pendo? It is super easy to learn and to start building. The support staff is also pretty quick to respond and are helpful What do you dislike about Pendo?

"Great usage analytics in a consolidated dashboard"

What do you like best about Pendo? Easiness to navigate through the tool, user interface design. What do you dislike about Pendo?

"Solves a huge pain point"

What do you like best about Pendo? Pendo allows us to easily monitor our clients usage, and also set up onboarding flows for our self service clients. What do you dislike about Pendo?

"Awesome tool for Product Analytics with minimum reliance on the dev team!"

What do you like best about Pendo? The fact that after the installation, I can use their User Interface to do all the taggings, report building, and building banners/pop-ups. It's an easy tool to learn and does most of what the analytics I need as a Product Manager

"What we need, and only getting better"

What do you like best about Pendo? The ease of use is fantastic, as well as the different segments of data you can retrieve and dig into for better usability and customer understanding.

"Love the focus on tools for product managers"

What do you like best about Pendo? Love being able to track features retroactively - saves us from having to instrument our product ahead of time. And being able to add targeted messaging in app on the fly is gold.

"Delightful"

What do you like best about Pendo? Ease of use for all the powerful features available out of the box, empowering our PMs without being blocked by Eng What do you dislike about Pendo?

"Easy notifications, guides, release notes AND usage tracking"

What do you like best about Pendo? Guides and walk-throughs are easy to author for product owners with a minimum of technical fussing What do you dislike about Pendo?