Pendo Reviews in June 2026: User Ratings, Pros & Cons

"No-brainer product analytics"

What do you like best about Pendo? Collecting analytics on product usage easily and retroactively is my favorite part of Pendo. I discovered usage patterns that I never would have known otherwise and have shaped how I understand my user.

"End user excited for what Pendo can do but not getting full value"

What do you like best about Pendo? The walkthroughs work quite well for customers. The feedback we have gotten from them has been positive. The data collected on usage is immense and can be useful.

"Extremely powerful but a chore to use..."

What do you like best about Pendo? The functionality is there. The capabilities to deep dive specific tracts and customer journeys is amazing. Tagging pages has been extremely helpful for sourcing interviews and seeing who uses what the most.

"love the product, a bit of a learning curve"

What do you like best about Pendo? LOVE the guides. They are phenomenal and essential for any software adoption. What do you dislike about Pendo?

"Pendo has been a game-changer for our team"

What do you like best about Pendo? The ability to quickly tag new features and get all the historical data around them is a key feature. What do you dislike about Pendo?

"Useful product that helps us in product analytics"

What do you like best about Pendo? The charts are nice and the way we have setup we get a lot of useful product usage details What do you dislike about Pendo?

"Great Engagement Insights"

What do you like best about Pendo? The usability and integration with our own application for guide setup. What do you dislike about Pendo?

"Amazing tool that is easily plugged into our system and helps us drive user experience"

What do you like best about Pendo? Pendo has been extremely helpful to track user experience on our platform. The ease with which we are able to tag elements on our admin tool and capture user interaction, is phenomenal.

"Amazing product"

What do you like best about Pendo? The interactive guides are a great way for any user at any technical level to understand the program Pendo is interacting with. It's saved our team hours.

"Pendo has been a very easy to consume useful user adoption tool for Upchain."

What do you like best about Pendo? I like the fact that our user adoption, tutorials and the support menus are not linked or dependent on our development cycles. We can quickly adapt and make changes to the help screens as out software change. This keeps the content current. I also love the reporting and find it quite useful to report the user stats.