Pendo Reviews in June 2026: User Ratings, Pros & Cons
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Pendo Reviews & Ratings
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ZH
Zack H
09/10/19
"Pretty much the best"
What do you like best about Pendo? I like how the customer service is awesome. Anytime I have been stuck they have been available and a great help. Even getting to have a 1 on 1 in person at Pendo head office was amazing. The product is amazing and so are the people. That's a formula for a successful company!!!
SL
Shelly L
09/10/19
"Changing how we help our customers"
What do you like best about Pendo? Pendo team is incredibly available to help, and responsive to our needs and challenges. What do you dislike about Pendo?
JK
Jenny K
09/10/19
"Best in-app messaging for helping users"
What do you like best about Pendo? Pendo has been able to help our customers on a level that our help docs and other guides cannot. Pendo Guides are available to customers to alert them of new features, release notes, etc. and our customers really appreciate the updates.
AU
Anonymous User
09/10/19
"New pendo user"
What do you like best about Pendo? insight into usage into our customer experience What do you dislike about Pendo?
SG
Stephanie G
09/10/19
"Level up Your Product Management Team"
What do you like best about Pendo? Pendo excels at providing actionable analytics with a few clicks. What do you dislike about Pendo?
AU
Anonymous User
09/10/19
"Awesomesauce"
What do you like best about Pendo? I like the guide creation tool and the analytics dashboard. What do you dislike about Pendo?
AU
Anonymous User
09/10/19
"Robust Platform, User-Intuitive"
What do you like best about Pendo? I love how easy it is to jump right into the platform. Having acquired this platform as one of the ten systems I manage, it was a relief to be able to jump right in without having to spend extensive amounts of time watching videos to onboard.
AU
Anonymous User
09/10/19
"Great analytics tool"
What do you like best about Pendo? The analytics that we get out of Pendo inform product decisions and help identify users that are in trouble. What do you dislike about Pendo?
AU
Anonymous User
08/22/19
"User guides plus data, lots of data."
What do you like best about Pendo? Tag a feature and the data becomes usable to the date of the installation! Plus the guides and NPS! What do you dislike about Pendo?
AU
Anonymous User
07/22/19
"Be where your customers are!"
What do you like best about Pendo? It's easy to use, intuitive, is always innovating, and their support team are always friendly and prompt. What do you dislike about Pendo?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].