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Pendo - Product Analytics Software

Pendo Reviews in September 2026: User Ratings, Pros & Cons

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4.44

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Pendo Reviews & Ratings

4.44

Very Good

Based on 1200 ratings & 1380 reviews

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Rating Distribution

Excellent

(935)

Very Good

(374)

Good

(47)

Poor

(18)

Terrible

(6)

Pendo pros and cons

  • Reviewers value rich product analytics and insights into user behavior and feature adoption.

  • In-app guides, surveys, NPS and segmentation help teams engage and communicate with users.

  • Implementation is quick and easy, often just a code snippet with immediate value.

  • The platform is user-friendly and spans product, marketing, support and CS teams.

  • One reviewer noted it can be expensive.

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Showing 111-120 out of 1380

VS

Vihang S

09/07/23

5 out of 5

"Extremely helpful"

What do you like best about Pendo? Extremely helpful for showing notification on the UI, without coding for small stuff. Even junior coders can pick up the workflow easily

SS

Shailendra S

09/07/23

4.5 out of 5

"Best Platform For Guide"

What do you like best about Pendo? Easily configurable, anyone can configure without any help. best platform for guide What do you dislike about Pendo?

DP

Deep P

09/07/23

4.5 out of 5

"Great Exprience With Pendo Feature Tracking"

What do you like best about Pendo? - Feature Tracking - Page Tracking

RS

Raj S

09/07/23

5 out of 5

"Easy to manage Operations with Pendo's Product Management Power"

What do you like best about Pendo? Very usefull for taking user feedback thorugh this product. it is very easy to integrate.That make easy for customer succes and support for company. it also provide user analytics in very detailed manner.

RW

Rahul W

09/07/23

5 out of 5

"Amazing tool"

What do you like best about Pendo? We as team found that pendo is very smooth for integration. We were able to deliver our product in given deadline because of smooth integartion.

DP

Deep P

09/07/23

4.5 out of 5

"Great Exprience With Pendo Feature Tracking"

What do you like best about Pendo? - Feature Tracking - Page Tracking

PN

Parth N. P

09/07/23

3.5 out of 5

"Pendo review"

What do you like best about Pendo? - Segmentation - Data reports

TR

Tara Rachel T

09/06/23

4.5 out of 5

"One of the best ways to start conversations with customers"

What do you like best about Pendo? I use Pendo to write, design and deploy guides. This functionality works great. I also like being able to send out surveys to customers. The way Pendo works along with FullStory to give us a better picture of a user's journey is a great starting point for us to understand and improve their experience

AU

Anonymous User

09/06/23

4.5 out of 5

"Pendo is a must have for any product team"

What do you like best about Pendo? Pendo has become an important tool for our product team. Its very user-friendy and has segmentation capabilities, event tracking, and integration options (fullstory) that have empowered our small product team to make data driven decisions. This has helped us enhance our user experiences and in turn has reduced churn rate and increased stickiness rate for our platform. We use the fullstory links, the guides, and the resource center in addition to all of the ...

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TR

Tara Rachel T

09/06/23

4.5 out of 5

"One of the best ways to start conversations with customers"

What do you like best about Pendo? I use Pendo to write, design and deploy guides. This functionality works great. I also like being able to send out surveys to customers. The way Pendo works along with FullStory to give us a better picture of a user's journey is a great starting point for us to understand and improve their experience

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].