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Pendo - Product Analytics Software

Pendo Reviews in June 2025: User Ratings, Pros & Cons

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4.2

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Pendo Reviews & Ratings

4.2

Very Good

Based on 698 ratings & 1380 reviews

Rating Distribution

Excellent

(935)

Very Good

(374)

Good

(47)

Poor

(18)

Terible

(6)

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Showing 1181-1190 out of 1380

AU

Anonymous User

09/11/19

2 out of 5

"Can’t use it "

What do you like best about Pendo? The concept seems great, but kind of hard to say I like it when it is so hard to use. What do you dislike about Pendo?

AU

Anonymous User

09/11/19

2 out of 5

"Can’t use it "

What do you like best about Pendo? The concept seems great, but kind of hard to say I like it when it is so hard to use. What do you dislike about Pendo?

ZH

Zack H

09/10/19

5 out of 5

"Pretty much the best"

What do you like best about Pendo? I like how the customer service is awesome. Anytime I have been stuck they have been available and a great help. Even getting to have a 1 on 1 in person at Pendo head office was amazing. The product is amazing and so are the people. That's a formula for a successful company!!!

SL

Shelly L

09/10/19

5 out of 5

"Changing how we help our customers"

What do you like best about Pendo? Pendo team is incredibly available to help, and responsive to our needs and challenges. What do you dislike about Pendo?

JK

Jenny K

09/10/19

5 out of 5

"Best in-app messaging for helping users"

What do you like best about Pendo? Pendo has been able to help our customers on a level that our help docs and other guides cannot. Pendo Guides are available to customers to alert them of new features, release notes, etc. and our customers really appreciate the updates.

AU

Anonymous User

09/10/19

5 out of 5

"Awesomesauce"

What do you like best about Pendo? I like the guide creation tool and the analytics dashboard. What do you dislike about Pendo?

AU

Anonymous User

09/10/19

5 out of 5

"Robust Platform, User-Intuitive"

What do you like best about Pendo? I love how easy it is to jump right into the platform. Having acquired this platform as one of the ten systems I manage, it was a relief to be able to jump right in without having to spend extensive amounts of time watching videos to onboard.

AU

Anonymous User

09/10/19

5 out of 5

"User notifications"

What do you like best about Pendo? The ability to provide immediate user notifications is wonderful. We have times that issues or disconnects can happen between third parties we work with and we are able to quickly provide that information to our customers which eliminates a majority of the support calls we would typically receive on those issues. It's been a wonderful addition to our product!

AU

Anonymous User

09/10/19

5 out of 5

"Great analytics tool"

What do you like best about Pendo? The analytics that we get out of Pendo inform product decisions and help identify users that are in trouble. What do you dislike about Pendo?

SG

Stephanie G

09/10/19

5 out of 5

"Level up Your Product Management Team"

What do you like best about Pendo? Pendo excels at providing actionable analytics with a few clicks. What do you dislike about Pendo?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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