Pendo Reviews in June 2025: User Ratings, Pros & Cons

"Pendo Amazing Product and Amazing Support Staff"

What do you like best about Pendo? The people. Always available - always have the feeling they really want to help. What do you dislike about Pendo?

"Great for understanding users"

What do you like best about Pendo? I like the ability to tag features, and see which flows each individual users take. Allows us to apply a personalized approach to some of our user surveys we conduct manually.

"Viewing reports and creating pendo guides "

What do you like best about Pendo? The UI of the platform is great, makes it easy for first-time users to adopt. What do you dislike about Pendo?

"Great product!"

What do you like best about Pendo? It's very helpful to have all that raw data from your platform, and the ability to track pages at that level is a gamechanger! What do you dislike about Pendo?

"Great lessons and guides for my customers "

What do you like best about Pendo? I like the Survey and NPS surveys. Also helpful to use tooltips What do you dislike about Pendo?

"Discovering new potential"

What do you like best about Pendo? The ability to adapt and augment our application without burning engineering costs. What do you dislike about Pendo?

"Total game changer for our software"

What do you like best about Pendo? Sometimes emails, phone calls, and in-person visits aren't the best methods for communicating to our customers, so I love the ability to talk them from right inside of our product without having to get our Development Team involved, as well as having control over the specifics of guide targeting, like who/when/how often they appear. Pendo really gives us a chance to build a stronger relationship with our customers, dig deeper into their entire user ...

"Great"

What do you like best about Pendo? All of the various analytics you can view from your users and the guide services. Customer Service has been awesome. We LOVE Grace Wigo.

"Build a Product-Led Culture with Pendo"

What do you like best about Pendo? Pendo makes user analytics understandable and accessible to everyone in the organization. I have enabled not only Product teams and UX with Pendo, but also Marketing and QA, who all get great insights for better decision-making from Pendo.

"love the people that work here and the ease of use. the product is great"

What do you dislike about Pendo? the reporting could be better, all though im excited for the data explorer Recommendations to others considering Pendo: