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Pendo - Product Analytics Software

Pendo Reviews in June 2025: User Ratings, Pros & Cons

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4.2

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Pendo Reviews & Ratings

4.2

Very Good

Based on 698 ratings & 1380 reviews

Rating Distribution

Excellent

(935)

Very Good

(374)

Good

(47)

Poor

(18)

Terible

(6)

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Showing 1151-1160 out of 1380

AU

Anonymous User

11/04/19

4 out of 5

"Good for understanding user click through "

What do you like best about Pendo? I like fast and easy access to communicating with select customers using our platform What do you dislike about Pendo?

WJ

William J

11/02/19

4.5 out of 5

"Where are your clients."

What do you like best about Pendo? It is simple to use, intuitive, creative, and your support team is always friendly and fast. What do you dislike about Pendo?

EC

Evelyn C

11/02/19

4.5 out of 5

"Very powerful software."

What do you like best about Pendo? The fact that, without adding more than one javascript snippet, we got really detailed product analyses is wonderful. Also, the risk of adding or removing device functionality and pages at any point and not anticipating what we may want to know. Finally, on-boarding resources and feature notifications can now be easily developed for the brand.

EC

Evelyn C

11/02/19

4.5 out of 5

"Very powerful software."

What do you like best about Pendo? The fact that, without adding more than one javascript snippet, we got really detailed product analyses is wonderful. Also, the risk of adding or removing device functionality and pages at any point and not anticipating what we may want to know. Finally, on-boarding resources and feature notifications can now be easily developed for the brand.

WJ

William J

11/02/19

4.5 out of 5

"Where are your clients."

What do you like best about Pendo? It is simple to use, intuitive, creative, and your support team is always friendly and fast. What do you dislike about Pendo?

JW

Jacob W

11/02/19

4 out of 5

"Super insightful and great experience."

What do you like best about Pendo? I love that Pendo has so much to give to see and appreciate the actions of our clients. I am a great fan of the feature and the guides of Pendo Paths. The ability to create your own dashboard for your own specifications is also very cool.

IS

Isabella S

10/31/19

4.5 out of 5

"Figure out what information you need later on, and code once."

What do you like best about Pendo? I like to see you add trackings to your site once and later, as you identify what you care about, "Tag" parts of your application. It's changing the game. With web analytics applications, this has always been a problem.

IS

Isabella S

10/31/19

4.5 out of 5

"Figure out what information you need later on, and code once."

What do you like best about Pendo? I like to see you add trackings to your site once and later, as you identify what you care about, "Tag" parts of your application. It's changing the game. With web analytics applications, this has always been a problem.

PP

Peter P

10/29/19

5 out of 5

"Excellent product, easy to use."

What do you like best about Pendo? Within our code, we don't track user metrics so user metrics from Pendo have been changing the game. Now we can take better decisions based on data. We often use Guides to introduce new features or to instruct users within challenges.

AU

Anonymous User

10/08/19

4 out of 5

"Pendo for marketing"

What do you like best about Pendo? Very easy to push out communications via Pendo. Our other channels require advance planning but Pendo allows us to quickly publish in-product messaging and we're also able to do more A/B testing with our messaging. We're also able to create in-product education without relying on our engineers.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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