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Pendo - Product Analytics Software

Pendo Reviews in June 2025: User Ratings, Pros & Cons

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4.2

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Pendo Reviews & Ratings

4.2

Very Good

Based on 698 ratings & 1380 reviews

Rating Distribution

Excellent

(935)

Very Good

(374)

Good

(47)

Poor

(18)

Terible

(6)

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Showing 1141-1150 out of 1380

AU

Anonymous User

11/22/19

5 out of 5

"Love Pendo!"

What do you like best about Pendo? I love how easy it is to start tracking something you weren't tracking previously and have data populated retroactively in a very timely manner. It's amazing that I don't need engineering's help to track feature usage and can manage it all on my own. Setup was so easy too. I'm also so thrilled to start using Pendo Feedback. I'm the only Product Manager and collecting/organizing/storing feedback has been quite a challenge to date.

AU

Anonymous User

11/21/19

4.5 out of 5

"Straight forward In-App Messaging"

What do you like best about Pendo? Data Collection and In-App Messaging are great. What do you dislike about Pendo?

AU

Anonymous User

11/21/19

4.5 out of 5

"Straight forward In-App Messaging"

What do you like best about Pendo? Data Collection and In-App Messaging are great. What do you dislike about Pendo?

AU

Anonymous User

11/19/19

4 out of 5

"Useful to track analytics, put guides on a page without a developer, and more"

What do you like best about Pendo? I like the ability to add things to pages without the need for a product release. If there is an issue, we can quickly make a lightbox guide to tell the user something isn't working, or to give them an alternate route. It is also very helpful for understanding what our user are doing in our pages, who the most frequent users are, and the order in which steps are completed in a workflow.

CK

Catie K

11/18/19

5 out of 5

"Best product analytics of my career"

What do you like best about Pendo? I taught myself how to use Pendo with ease (very intuitive and great guides online). I love how Pendo allows me to be so independent with my analytics needs. I don't have to consult engineers to do expensive analytics sprint work, I don't have to talk to business analysts or data scientists to pull numbers and build reports. If I have a question, I can investigate on my own to find the answers.

AU

Anonymous User

11/07/19

4 out of 5

"Great Data Insight Tool"

What do you like best about Pendo? Data on who's using what features, we use Pendo to validate features that we are going to be working on/improving. We also use pendo to notify our clients that a release has been deployed and link them to the release notes to learn more.

DB

David B

11/05/19

5 out of 5

"Intuitive, powerful analytics and in-app messaging"

What do you like best about Pendo? The UI gives non-technical users an intuitive way to: review user behavior and tendencies, deliver targeted messaging, and better understand user flows

AU

Anonymous User

11/05/19

4.5 out of 5

"On-Line Guides give me more time to be off-line. "

What do you like best about Pendo? The Guide Center and the Guide Designer are the elements that we use the most. It's really helped reduce our training efforts.

AU

Anonymous User

11/05/19

4.5 out of 5

"On-Line Guides give me more time to be off-line. "

What do you like best about Pendo? The Guide Center and the Guide Designer are the elements that we use the most. It's really helped reduce our training efforts.

DL

Daniel L

11/05/19

4 out of 5

"Pendo for Product Analytics"

What do you like best about Pendo? The tagging method is easy and intuitive. Paths and funnels are useful to analyze What do you dislike about Pendo?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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