Pendo Reviews in July 2025: User Ratings, Pros & Cons

"Understand the connection between your customers!"

What do you like best about Pendo? Pendo enables you to monitor consumer visits and select items, links, or a selection of pages on the list. It was really useful for finding out whether or not clients are going to follow the desired product, and if not, where they are actually happening. It has helped my group to quickly and easily incorporate UX enhancements. Several of the monitoring attributes are passive; I may arranged a guideline or filter and to just wait for the information to appear.

"Understand the connection between your customers!"

What do you like best about Pendo? Pendo enables you to monitor consumer visits and select items, links, or a selection of pages on the list. It was really useful for finding out whether or not clients are going to follow the desired product, and if not, where they are actually happening. It has helped my group to quickly and easily incorporate UX enhancements. Several of the monitoring attributes are passive; I may arranged a guideline or filter and to just wait for the information to appear.

"Pendo - Excellent Customer Intelligence Software"

What do you like best about Pendo? Starting and learning your way around Pendo to get a high-level understanding of what's going on in your product is easy. As one of the users who didn't set up most of the tagging, but used it to gain insights into customer behavior, I needed little to no training to get started. It can help watch some of the training videos to get a better sense of how to navigate the more complex features when it comes to doing more complex actions. It provides versatile ...

"Pendo - Excellent Customer Intelligence Software"

What do you like best about Pendo? Starting and learning your way around Pendo to get a high-level understanding of what's going on in your product is easy. As one of the users who didn't set up most of the tagging, but used it to gain insights into customer behavior, I needed little to no training to get started. It can help watch some of the training videos to get a better sense of how to navigate the more complex features when it comes to doing more complex actions. It provides versatile ...

"Pendo makes it so easy to give feedback to my Product team"

What do you like best about Pendo? I love how easy it is to input feedback from Customers. What do you dislike about Pendo?

"Super useful for guides, just OK for analytics"

What do you like best about Pendo? I like that I can build my own custom groups within Pendo of types of users. Dealing with the Resource center has been easy for our UX designer. I personally haven't designed much but the UX seemed easy enough

"Great CSM"

What do you like best about Pendo? Consistent engagement from CSM and Pendo integration team What do you dislike about Pendo?

"Excellent Onboarding Solution - Love It!"

What do you like best about Pendo? Usually, onboarding is not something that many companies want to devote a lot of time to. It's been a massive change with Pendo providing the ability to easily check various ideas and evaluate user data. The business team had to stick with an original idea of onboarding before irrespective of how it worked, and we still get to formulate strategies much more often.

"Excellent Onboarding Solution - Love It!"

What do you like best about Pendo? Usually, onboarding is not something that many companies want to devote a lot of time to. It's been a massive change with Pendo providing the ability to easily check various ideas and evaluate user data. The business team had to stick with an original idea of onboarding before irrespective of how it worked, and we still get to formulate strategies much more often.

"We use pendo to help prioritize and drive key product design decisions"

What do you like best about Pendo? -capturing details about who is using what features on our pages is very cool -ability to embed training for new users into our app