Pendo Reviews in June 2026: User Ratings, Pros & Cons

"Perfect for monitoring business software."

What do you like best about Pendo? Pendo's power of analysis is incredible. Any problem that is detected is easy to solve because it clearly shows what is happening. All the information I can gather is incredible and makes me understand my product on another level, to understand key aspects of what's going on.

"Good solution for the development of the software used in our company."

What do you like best about Pendo? Tool well and clean and easy to use, it has many things that I like and I facilitate the development, I am very satisfied with this system and also the technical support is excellent and it is always there to solve small problems, this software provides a great capacity to be able to dragging users through our cloud software and on the other hand, it helps our sales team a lot with the power to easily communicate with our customers, I am really very ...

"Product cloud for communication between customers and users."

What do you like best about Pendo? The pendulum panels allow to have a complete visualization of all the functions and allows to move in the software in a very fast way because its interface is very easy to understand. The platform works very well for capturing customer data. One of the pendo functions that I must admit I love working with is the UX tools as it provides heatmaps, user searches, usability tests and user paths. With all the information that these tools provide, we can ...

"Technical capabilities for labelling and application development."

What do you like best about Pendo? Pendo offers a lot of tags, pages and features in its software that make it one of my favorite tools for capturing as many customers as possible for application development testing. The initial interface is easy to understand. On the left hand side we have all the options that pendo offers, including the visitor option, where we can see who is visiting our website, and account management, where we can administer all the users we manage with the platform. ...

"Total interaction between vendors and customers"

What do you like best about Pendo? I like what pendo has to offer in terms of incorporating users, the guides it allows you to create for online training are some of the best I've tried, especially to support all the clients who use our products. I think it offers many features in terms of guidance development and main navigation. I like all the products they offer to be quick to install, save me time, and don't burden my computer. They incorporate a lot of design content especially in the ...

"Infrastructure and customer management solution at the enterprise level."

What do you like best about Pendo? This service is the best tool a company can have to find out what its customers think about the service offered. Pendo's system offers the possibility of carrying out completely personalised and segmented surveys of customers in the most efficient way possible, meaning that this platform is the most convenient solution for businesses, since this way conclusions can be reached to know which strategies to implement to be closer to the customers, it is ...

"This tool is perfect for increasing user communication and analyzing the behavior of functions."

What do you like best about Pendo? It is a good tool and the configuration and installation does not require any experience, it is very easy, also another point that I like is that it can be customized, Pendo is amazing, you can perform an analysis, it also provides user notifications, contact the team, listen to customers, excellent support with good advice when launching a new feature, the user interface is simple with a good application guide, it is a very valuable tool.

"Excellent very useful software that helps to develop."

What do you like best about Pendo? What I like most about this software is its great analytical power, I can find any problem and solve it quickly, it also shows very clear instructions on how it works, so when I have some kind of difficulty, I can read and learn more every day, the ability from collecting data, it is good for any type of application, running reports, monitoring, developing, observing key aspects, adjusting the specification in the way of interacting, it is very comfortable ...

"Client control, orientation and database management with Pendo"

What do you like best about Pendo? I can create guides of excellent quality for all visitors, clients and people affiliated with our services, pendo offers excellent options to provide users with answers and guidance. Our clients are satisfied with the guided access this system offers for the management of the applications they use with our company. The initial interface for creating a guidance centre is very easy to understand. Any user who does not have extensive knowledge of the service ...

"A good tool and the best solution for your product team."

What do you like best about Pendo? Pendo is a good tool and it is developed for product teams that help to offer a solution, for example with user behavior, it is easy to use and simplifies work and effort, it is perfect to keep someone working and use Analytics It also allows monitoring visits, emails, calls, meetings and much more, it is a solid and complete tool, with many positive points that are worth using.