Pendo Reviews in July 2025: User Ratings, Pros & Cons

"Good solution for the development of the software used in our company."

What do you like best about Pendo? Tool well and clean and easy to use, it has many things that I like and I facilitate the development, I am very satisfied with this system and also the technical support is excellent and it is always there to solve small problems, this software provides a great capacity to be able to dragging users through our cloud software and on the other hand, it helps our sales team a lot with the power to easily communicate with our customers, I am really very ...

"Excellent to track software, and to learn whether it functions properly."

What do you like best about Pendo? Pendo a tool that allows me to evaluate in my business the tools I have. I appreciate that as it operates in a very different manner from other computational methods because only the program is accessed and the functionality is applied. Through that way, I will examine the usage of will technology in more depth and see if it functions or adapts in the business. The program is so easy to use that it's the most entertaining. After analyzing the gestures, ...

"Product cloud for communication between customers and users."

What do you like best about Pendo? The pendulum panels allow to have a complete visualization of all the functions and allows to move in the software in a very fast way because its interface is very easy to understand. The platform works very well for capturing customer data. One of the pendo functions that I must admit I love working with is the UX tools as it provides heatmaps, user searches, usability tests and user paths. With all the information that these tools provide, we can ...

"Technical capabilities for labelling and application development."

What do you like best about Pendo? Pendo offers a lot of tags, pages and features in its software that make it one of my favorite tools for capturing as many customers as possible for application development testing. The initial interface is easy to understand. On the left hand side we have all the options that pendo offers, including the visitor option, where we can see who is visiting our website, and account management, where we can administer all the users we manage with the platform. ...

"Infrastructure and customer management solution at the enterprise level."

What do you like best about Pendo? This service is the best tool a company can have to find out what its customers think about the service offered. Pendo's system offers the possibility of carrying out completely personalised and segmented surveys of customers in the most efficient way possible, meaning that this platform is the most convenient solution for businesses, since this way conclusions can be reached to know which strategies to implement to be closer to the customers, it is ...

"Total interaction between vendors and customers"

What do you like best about Pendo? I like what pendo has to offer in terms of incorporating users, the guides it allows you to create for online training are some of the best I've tried, especially to support all the clients who use our products. I think it offers many features in terms of guidance development and main navigation. I like all the products they offer to be quick to install, save me time, and don't burden my computer. They incorporate a lot of design content especially in the ...

"This tool is perfect for increasing user communication and analyzing the behavior of functions."

What do you like best about Pendo? It is a good tool and the configuration and installation does not require any experience, it is very easy, also another point that I like is that it can be customized, Pendo is amazing, you can perform an analysis, it also provides user notifications, contact the team, listen to customers, excellent support with good advice when launching a new feature, the user interface is simple with a good application guide, it is a very valuable tool.

"Excellent very useful software that helps to develop."

What do you like best about Pendo? What I like most about this software is its great analytical power, I can find any problem and solve it quickly, it also shows very clear instructions on how it works, so when I have some kind of difficulty, I can read and learn more every day, the ability from collecting data, it is good for any type of application, running reports, monitoring, developing, observing key aspects, adjusting the specification in the way of interacting, it is very comfortable ...

"Client control, orientation and database management with Pendo"

What do you like best about Pendo? I can create guides of excellent quality for all visitors, clients and people affiliated with our services, pendo offers excellent options to provide users with answers and guidance. Our clients are satisfied with the guided access this system offers for the management of the applications they use with our company. The initial interface for creating a guidance centre is very easy to understand. Any user who does not have extensive knowledge of the service ...

"An excellent tool, a great change for our software in the company."

What do you like best about Pendo? A good tool with excellent functions, calls and visits in person are not the best methods to communicate with our clients, that's why I love the ability to speak to them from our product without having to involve our development team, in addition to having control over the specific details of guideline targeting such as who, when and how often they appear, it's really cool that we can drill down into your entire user experience and ultimately...