Pendo Reviews in July 2025: User Ratings, Pros & Cons

"The instant analysis system has worked correctly."

What do you like best about Pendo? To analyze the company, it is necessary to maintain a system that keeps the data updated on the areas. That is why I like the system that Pendo offers us because what time each area of the company works and know that we can improve that it is wrong that you could to fall in this way be alert before bad situations happen as well as it offers us different easy and useful tools to analyze the database more quickly and eliminate duplicate data simply useful.

"Enrich with visualizations and Dashboard features."

What do you like best about Pendo? One of the best feature which I love to use is that we can easily track who has visit the site and can easily monitor it. We can easily analyze the customer review about the product. The integration of Pendo with Salesforce is really effective and easy to make. Feedback feature is an add on it which give chance to improve the feature after taking feedback, it helps to know the area need to be improve. Pendo is an effective qualitative tool to analyze ...

"User-friendly client analysis and user interface"

What do you like best about Pendo? I like the fact that this platform is very helpful for customers who use this search engine to perform their analysis, understanding and addressing what really drives the success of the application. Generating positive feedback which greatly influences the development and optimization of this software, always giving an excellent prospect, leaving pendo in a good position. It performs an important task by allowing a better experience in the discovery of the ...

"Pendo is great for perfecting a digital product."

What do you like best about Pendo? All the information provided by Pendo helps to offer an increasingly perfect digital product. This software is responsible for collecting the application's usage data. In this way, software development is much easier, since it is possible to detect faults. In addition, the information collected is used to perform different functions within the same website, such as guiding the user to perform a specific action.

"Perfect software to understand the company."

What do you like best about Pendo? Pendo's analytical ability is amazing. Each problem identified is simple to solve, as it shows plainly what is happening. All the knowledge I can obtain is great and helps me understand my company on a profound level, to consider important facets of what is happening. It is user friendly and intuitive. I assume it's doing its job really well.

"The best technology to visualize and understand the needs of a company's customers."

What do you like best about Pendo? Pendo provides the best system for visualizing and understanding how an organization's customers use the products or services on the market. The system provides data collection in seconds which is a great advantage for its users to visualize fresh data at all times. The graphics provided by this tool are very complete and allows a very comprehensive visibility of all customers, the tool stands out among others for being very easy to implement and ...

"Innovation in data analysis for collection"

What do you like best about Pendo? Pendo is the best tool to personalize the customer experience when entering applications or websites that make up the company, with this system it is extremely easy to meet customers through their opinions and analysis provided, it is highly available both in the Cloud, as in the web, offers its own mobile application and has client mapping tools, digital adoption platforms and network analysis, the platform that is really very productive, compared to ...

"Correlation and user/customer interaction."

What do you like best about Pendo? I am a current pendo customer and I must say that it is amazing software to make changes depending on the results and make explicit material for explicit customer meetings. As for the management I must say that this stage I run in the cloud has offered extraordinary results, and it is without a doubt the best online customer experience for high level executives as it offers data analysis, customer research, and a natural dashboard with unlimited utility. ...

"Perfect for monitoring business software."

What do you like best about Pendo? Pendo's power of analysis is incredible. Any problem that is detected is easy to solve because it clearly shows what is happening. All the information I can gather is incredible and makes me understand my product on another level, to understand key aspects of what's going on.

"Analysis and service to monitor company systems."

What do you like best about Pendo? It's very easy to use. It is the perfect tool to greatly improve the work of a UX designer. It's very easy to implement. It's also very intuitive to read the analyses it generates.