Pendo Reviews in July 2025: User Ratings, Pros & Cons

"Product Manager"

What do you like best about Pendo? Fairly simple to use and you get all the data from the beginning even if you haven't tagged elements. I also like that it syncs with our user info via a Salesforce sync

"Be mindful and forward thinking during implementation, and you'll reap the rewards down the line!"

What do you like best about Pendo? User segmentation and creating guides, as well as building tools for our Customer Support team to use to manage relations.

"Pendo brings you closer to your customers"

What do you like best about Pendo? Pendo helps us keep in contact with our customers. We can provide targetted communication about new features and product development and seek feedback on a regular basis.

"Quick to setup, easy to use"

What do you like best about Pendo? Ability to tag pages and features without the need to code custom events. There's no need for tracking and measurement user stories with each project, although if you want to implement custom events this becomes necessary.

"Extensive data reporting with little set up"

What do you like best about Pendo? Sheer amount of activity you can track across multiple applications. (web and mobile) What do you dislike about Pendo?

"Changed the client communication game for us"

What do you like best about Pendo? Pendo Guides (the in-app messaging capability) has revolutionized the way that we communicate with our customers. We can now reach them directly within our platform, segment users that we're targeting, and display relevant in-context messaging that speaks to the specific action they are taking.

"Pendo good platform."

What do you like best about Pendo? Pendo contains quite peculiar functionalities that other software does not acquire, drawing attention in numerous terms, I like this system since it has an all-in-one function, which are, analysis, panels and guides, being very supportive, he emphasizes me this service of experience of each product since it helps teams to offer merchandise digitally, which the users of this platform love, highlighting that it contains tools that allow answering beneficial ...

"Impressive tool with good features to monitor."

What do you like best about Pendo? I like Pendo for how simple it is, also because it offers good analytics and management capabilities and pages that provide different types of data, it offers a very good experience to interact with clients, I can run reports and monitor and much more with Pendo.

"Kick start for product operations"

What do you like best about Pendo? how flexible the segments and reports are What do you dislike about Pendo?

"Useful tool for quick feedback/announcements, very helpful support team"

What do you like best about Pendo? I've asked direct help of the Pendo support team at least three times now, as the support pages have not been enough to confirm how to do what I wanted, and I've found each of them to be very responsive, friendly and helpful in answering my questions.