Pendo Reviews in June 2026: User Ratings, Pros & Cons

"Pendo has amazing analytics"

What do you like best about Pendo? I love how Pendo lets me look at visitor and account data. This really helps me understand better how customers use our software.

"Pendo Review"

What do you like best about Pendo? I like the ready-made visualizations. The notification builder is also great. What do you dislike about Pendo?

"Great analytical tool when setup correctly"

What do you like best about Pendo? Ability to track our users in-app and view the features they use most. What do you dislike about Pendo?

"Pendo gives us the opportunity to make the most of our SaaS product lifecycle"

What do you like best about Pendo? Self-contained behavior analysis and the ease-of-use + ability to deploy messages in-app. What do you dislike about Pendo?

"Great customer experience"

What do you like best about Pendo? Great product to better understand end user adoption, and then to boost it thanks to guides. Pendo change life of customer success teams

"I was an early adopter of Pendo"

What do you like best about Pendo? its really hard to narrow it down to one thing, I love having the ability to communicate with users when and where they are, and I love the analytics Pendo provides.

"Powerful insights and flexible guides"

What do you like best about Pendo? The holistic view of how our product is performing from high-level metrics, to bespoke, granular detail What do you dislike about Pendo?

"Pendo is awesome software!"

What do you like best about Pendo? The capabilities of setting, the seamless lean UX design and the usability ! I am huge fan of Data Viz, Pendo is pretty much hitting all the top line standard compare to other software in the market. Easy to use and navigate, the insights brought values directly from our customers, impact our product line improvement!

"Impressive Solution"

What do you like best about Pendo? You never loose any data. When you add new tags, Pendo (amazingly) is able to collect engagement data on that item going as far back as when the feature was initially created. Furthermore, you can use the Pendo APIs to extract all of this rich data for downstream analysis.

"A smart solution for analytics + engagement"

What do you like best about Pendo? Onboarding experience, quality of support received, user interface and usability What do you dislike about Pendo?