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Pendo - Product Analytics Software

Pendo Reviews in July 2025: User Ratings, Pros & Cons

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4.2

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Pendo Reviews & Ratings

4.2

Very Good

Based on 698 ratings & 1380 reviews

Rating Distribution

Excellent

(935)

Very Good

(374)

Good

(47)

Poor

(18)

Terible

(6)

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Showing 1061-1070 out of 1380

AU

Anonymous User

08/18/20

5 out of 5

"Great customer experience"

What do you like best about Pendo? Great product to better understand end user adoption, and then to boost it thanks to guides. Pendo change life of customer success teams

AU

Anonymous User

08/18/20

5 out of 5

"I was an early adopter of Pendo"

What do you like best about Pendo? its really hard to narrow it down to one thing, I love having the ability to communicate with users when and where they are, and I love the analytics Pendo provides.

AU

Anonymous User

08/18/20

5 out of 5

"Impressive Solution"

What do you like best about Pendo? You never loose any data. When you add new tags, Pendo (amazingly) is able to collect engagement data on that item going as far back as when the feature was initially created. Furthermore, you can use the Pendo APIs to extract all of this rich data for downstream analysis.

AU

Anonymous User

08/18/20

4.5 out of 5

"Pendo"

What do you like best about Pendo? The ability to produce announcements, reviews, and easy access buttons for help materials. What do you dislike about Pendo?

AU

Anonymous User

08/18/20

4.5 out of 5

"Easy User Analytics and User Guidance Tool"

What do you like best about Pendo? Relatively easy to install, great data visualizations, settings goals on usage, really good customer support. What do you dislike about Pendo?

AU

Anonymous User

08/18/20

4.5 out of 5

"Pendo Review"

What do you like best about Pendo? I like the ready-made visualizations. The notification builder is also great. What do you dislike about Pendo?

AU

Anonymous User

08/18/20

4.5 out of 5

"Pendo has amazing analytics"

What do you like best about Pendo? I love how Pendo lets me look at visitor and account data. This really helps me understand better how customers use our software.

AU

Anonymous User

08/18/20

4.5 out of 5

"Great customer usage analytics platform."

What do you like best about Pendo? Feature adoption tracking and Segmentation What do you dislike about Pendo?

AU

Anonymous User

08/18/20

4.5 out of 5

"Worthwhile"

What do you like best about Pendo? The guide interface and capability creates a lot of value for our team and our customers. The NPS survey feature is fantastic.

AU

Anonymous User

08/18/20

4.5 out of 5

"Easy tool for personalization"

What do you like best about Pendo? Easy to build messages to communicate with users, target specific audiences, and collect analytics about user behavior. Guardrails to make sure it's not too easy to collect sensitive user data. Their CS team is awesome too!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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