Pendo Reviews in June 2026: User Ratings, Pros & Cons

"Easy tool for personalization"

What do you like best about Pendo? Easy to build messages to communicate with users, target specific audiences, and collect analytics about user behavior. Guardrails to make sure it's not too easy to collect sensitive user data. Their CS team is awesome too!

"Great customer usage analytics platform."

What do you like best about Pendo? Feature adoption tracking and Segmentation What do you dislike about Pendo?

"Great tool for customer insights and custom communication"

What do you like best about Pendo? I primarily use Pendo for guides/tool tips and communication for upcoming ways to engage with our company. This is hugely helpful to communicate new feature/functionality, share tool tips on how to best use features to drive adoptions as well as notify customers of various ways they can engage with our team/product/community with out oversending email communications. It also gives us great insights as to how our customers use our products - what features ...

"Easiest to setup"

What do you like best about Pendo? Just drop the snippet in and its capturing data already What do you dislike about Pendo?

"Worthwhile"

What do you like best about Pendo? The guide interface and capability creates a lot of value for our team and our customers. The NPS survey feature is fantastic.

"Great, intuitive tool"

What do you like best about Pendo? Pendo is super easy and intuitive to use; great UX overall. It anticipates what I might want to know about my product and users.

"Great analytical tool when setup correctly"

What do you like best about Pendo? Ability to track our users in-app and view the features they use most. What do you dislike about Pendo?

"Great, intuitive tool"

What do you like best about Pendo? Pendo is super easy and intuitive to use; great UX overall. It anticipates what I might want to know about my product and users.

"Easy User Analytics and User Guidance Tool"

What do you like best about Pendo? Relatively easy to install, great data visualizations, settings goals on usage, really good customer support. What do you dislike about Pendo?

"Pendo"

What do you like best about Pendo? The ability to produce announcements, reviews, and easy access buttons for help materials. What do you dislike about Pendo?