pCloud Reviews in May 2025: User Ratings, Pros & Cons

Good support

Had some technical issues with my boss' poorly set up computer with pCloud and the tech support managed to help me find the solution in a timely manner.

One of the best. (6 yrs of usage)

This is my first review, but I feel like after 6yrs of usage, they earned a review. Im quite a heavy user, use it for all my documents, and media, except the most sensitive ones (e.g. 2FA keys and exported passwords). I dont use the crypto add on (doesnt make sense imo: just create veracrypt volumes and upload those). I've tried almost all conceivable alternatives, however, I always came back so far. I do still use other clouds for specific use cases (e.g. collaboration), however, for an ...

pCloud is an absolute must

pCloud is an absolute must! I've been using their services since July 2019, I only got one single connection problem for a few hours in 2,5 yrs, with apologies from pCloud. I now have a lifetime membership (with crypto account) and the cost is a bargain in a matter of a few years. For a while, I've kept a couple of maintream Gafa accounts, yet there is no need anymore, I much prefer this Swiss company. You can share easily, upload/download is faster, with access from mobile, sync, etc... ...

Great Service

Had a problem logging in & the PCloud team could not have been more helpful. Problem solved very quickly. Great service - thank you.

Great cloud solution with great customer support

We just purchased the family option from Pcloud. Not only we believe it is a good deal comparing to the Cloud leaders. The servers are in Europe and must follow the GDPR and they are better protected than the ones on US servers. Last and not least when we needed to contact the support, they were very reactive and guided us through and addressed our issue.

Excellent Service

I'm still learning what pCloud can do for me but so far, when I needed it, excellent support (Felix and Sherry) is there for me. I backup "general data" daily and have zero issues. I scan some 1.3 gig, 2k files, and 400+ folders for differences which only takes seconds to complete. My issue was with my monthly system backups using MS "wbadmin". Recently, my upload speeds fell to less than one Mbps (like point .1). This is a problem when your monthly backups are some 100+gig each and take ...

I want to congratulate Felix from…

I want to congratulate Felix from pCloud for the extraordinary support he gave me a few hours ago in solving a rather complicated cloud problem. I really appreciate the level of professionalism people in pCloud have. Thank you so much for everything. :-)

Easy to handle my backup and very good…

Easy to handle my backup and very good above standard for customer support

SuperFelix get always the correct…

SuperFelix get always the correct advise, also with the complexity (IE Apple M1+Monterey), thanks again Dear

PCloud Good support, many features

Happy customer of the paid plan. I had some issues but the support responded promptly and contacted me many times to resolve them. Good value for money, many features