PaySimple Reviews in June 2025: User Ratings, Pros & Cons

About payment process through PaySimple

PROS & CONS What are the best aspects of this product? Hassle-free, especially when it is used for processing online payment from credit cards and checking accounts. Steps are clear and are easy to follow, and the process is very smooth and takes only a small time to complete. What aspects are problematic or could work better? Scheduling payments on the calendar is quite inconvenient. You need to click on the date you want multiple times before it reflects on the calendar. What ...

Highly adaptable for different payment processes

PROS & CONS What are the best aspects of this product? It has greatly improved efficiency in handling payment, marketing our brand and retaining customers. It makes key processes faster, which means we save a lot of time throughout our job. And it is highly adaptable in doing various related tasks too. What aspects are problematic or could work better? We’ve experienced some minor delays in receiving payments before. However, such incidents are not that significant for our business. ...

Excellent platform for payments but has some issues

PROS & CONS What are the best aspects of this product? It is an easy to use payment app with excellent transparency, so our customers do not need to worry about their cash. They don’t even need to worry about additional fees. It has a mobile app version too, boasts a dependable payment platform, can be used with other tools, and it generates essential reports without hassles. What aspects are problematic or could work better? We experience some troubles when paying for the app, ...

Makes credit card handling easy and efficient

PROS & CONS What are the best aspects of this product? It conveniently records all amount I receive in the account. Then, it shows a graphical representation of such amount for each regular period, such as for daily, weekly, monthly or annually. What aspects are problematic or could work better? Searching for customers in its list that should receive certain payments is quite cumbersome. When I type a name of a certain customer, for example, I need to click on it to show the full ...

Great Customer Service

What do you like best? I love working with a company that actually helps you and cares about you! From our account manager to the chat help, everyone is always so helpful and nice. What do you dislike? Working with a company that is continuing to grow and work to get everything that their customers want, is a phenomenal experience because you get to have a say in how certain aspects are developed. That can also be frustrating that as a company you have to maneuver your processes to ...

Excellent Customer Service and Helpful Tools

What do you like best? The experience as a whole has been excellent. The ability to send invoices, post a link on my site for people to pay, and to collect payments myself with both Credit Card and ACH has helped my productivity and business grow. Also, the staff has continued to be helpful from the beginning. Approval was quick and simple, and when I wanted higher limits for ACH and lower costs for credit card processing, they handled my requests right away. What do you dislike? ...

Payment Processing Made Easy

What do you like best? I love the feel of the set up and how easy it is to move around. The main customer screen is what I like the best. At a glance, you can review current payment schedules set up, last and next payments that will run, the customer contact info, payment information, ect..... The customer service dept. is very easy to get a hold of and goes above and beyond to correct any issues or help you find answers. Very nice too! What do you dislike? I dislike the ease of ...

Paysimple

What do you like best? I like using Paysimple because it has multiple features. The ease of taking one time payments or setting up specific future dates for payments. What do you dislike? I don't like processing the payment through the checking account because it can still be declined days after it's authorized due to the customer disputing the payment. What problems are you solving with the product? What benefits have you realized? Well as a business we are able to do phone ...

Love paysimple!

What do you like best? I love the fact it is so user friendly. You can link expenses with it as well. What do you dislike? I wish there were More tutorials involved so things were better understood Recommendations to others considering the product: I highly recommend if you have a large database of customers. It helps keep everything extremely organized! What problems are you solving with the product? What benefits have you realized? Allowing monthly payments to auto ...

Pretty easy

What do you like best? The simplicity of using the program daily What do you dislike? Dashboard not showing the previous month What problems are you solving with the product? What benefits have you realized? Helps me keep track of payments made or failed