NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

Add to compare

PayPal offers custom pricing plan

Get Pricing Details

PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 781-790 out of 3820

J

james

12/20/20

1 out of 5

You've received a full refund offer…

You've received a full refund offer from Wish.comThis was from PayPal Paid for 2 tracker which didn't work, returned to wish as agreed. From PayPal Return the item(s) to receive yourrefundTo continue with our investigation, we need proof of shipping that shows you returned this item to the seller. Proof of shipping should be a copy of the actual shipping label you used that shows the shipping address and the shipping company's stamp to verify the shipment date.Any documents you provide ...

Read more

MM

Mark Mahan

12/20/20

1 out of 5

Horrible customer service

Horrible customer service. Too many foreigners, can't understand them!

SC

sara corbett

12/20/20

1 out of 5

Worse service ever telling you they…

Worse service ever telling you they just like to argue with you don’t bother trying to cancel something cause they can’t do it!!! I suggest finding something else to keep your credit cards and stuff safe never again will I use paypal if I had a credit card I wouldn’t never had to use these guys after all why would I so they can’t attach hidden fees to my purchases????? Really like I said worse service ever I am apauled with them

E

Exit

12/20/20

1 out of 5

AVOID PayPal Crypto trading

AVOID PayPal Crypto trading! PayPal is holding my funds from a Bitcoin sale without any reason. It is 7k $ transaction made at PayPal’s new crypto trading platform. I have been a PayPal customer for 10 years, no red flags but funds are on hold. Apparently they are trying to enhance their own cash flow by holding up customer funds. I will close my account with PayPal and won’t look back.

AL

Ann Lomax

12/20/20

1 out of 5

Funny ...

Funny .... NEARLY all that praise paypal are actually buyers (such as on ebay) .... very few sellers (like one myself) would want to, after losing money on 2 items sold on ebay .... cuz paypal wants to INVESTIGATE my payment recieved (I provided posting reciepts proof + later on me complaining to them why take so long) .... instead they still made payment reversal (cuz they dont appreciate arguements from account holders??), even tho non of my happy buyers opened cases against me in the ...

Read more

E

Eva

12/20/20

1 out of 5

Helt omöjligt att få kontakt!

Helt omöjligt att få kontakt. Går inte att nå på telefon och de svarar inte på meddelande.Hur kan någon överhuvudtaget vilja ha med detta företag att göra och hur kan det vara tillåtet att behandla kunder på detta sätt? Otroligt oseriöst företag!

SM

Steve Morello

12/20/20

1 out of 5

No customer service agents available

No customer service agents available. That is terrible!!

CC

Candace Cartmale

12/20/20

1 out of 5

This PayPal service totally sucks

This PayPal service totally sucks , they ripped me off total 80$ , I have been arguing with these asses since SEPTEMBER 4 2020 , I'm beyond pissed never use their services!!!!

RS

RK Stem

12/20/20

1 out of 5

I wouldn’t give them even a 1 star

I wouldn’t give them even a 1 star. Worst company to try to get a hold of. Terrible customer service. I bought 2 things from a company and when they came I contacted them immediately that the items were different sizes and made so cheaply. I wanted a refund. Couldn’t get a refund from the company or pay pal. I always thought pay pal protected you. I was wrong. I would use any other method than pay pal.

JR

Jill Roz

12/20/20

1 out of 5

Faulty goods and bad Paypal

I purchased faulty goods which the seller wanted more money to exchange. PayPal got all the details and images they requested from me to mediate with seller. After weeks of waiting PayPal found in favour of the seller, stating that I had not provided enough information. Ripped off! Cancelled my PayPal account

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].