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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in May 2025: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Expert's Review

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 61-70 out of 3820

P

Paula

01/03/24

5 out of 5

Very Fast Action. Thanks.

Thanks to PayPal for taking less than a day to accept my My Number details and take the limit off my account. (It said it would take 2-7 days, but I was expecting it to take even longer because it was the NY holiday).

C

client

01/03/24

5 out of 5

Each time that I needed services from…

Each time that I needed services from them, it was done rapidly and diligently.

SD

SANGITA DHAMI

01/02/24

5 out of 5

For pay money.

Hello, I'm Sangita Dhami. I'm very grateful with paypal.

VC

Vlad Condrea

12/31/23

5 out of 5

Works great for my needs

I'm a freelancer and this platform has been very helpful so far! The currency conversion rate is not great, but everything else seems to work just fine. Thanks!

KG

Kathy Greenfield

12/28/23

5 out of 5

Had an issue with a Facebook seller…

Had an issue with a Facebook seller luckily I paid via PayPal PayPal dealt with this very quickly and within 36 hours had money returned to my bank account Thank you PayPal You give me confidence to shop on line

HC

Haley Caruana

12/28/23

5 out of 5

Very reliable

PayPal have always been a reliable company to myself. They always sort and resolve my issues promptly I would highly recommend

JD

Jayant D

12/21/23

5 out of 5

"Paypal is your pal for money"

What do you like best about PayPal? In the era of QR code payment, i personally never knew that payment can be directly done through a platform where just via mail id.

VP

Vinay Prakash M

12/20/23

5 out of 5

"The most secure payment process"

What do you like best about PayPal? I have found Paypal the most secure and easy to implement payment method. Their customer support system is very good. I have been using it for many time and it can be integrated with any website.

KC

Kevin C

12/19/23

5 out of 5

"Pay Pay Makes It Easy"

What do you like best about PayPal? Very easy to access. I have had to request a credit a couple of times, and they were very prompt and efficient in offering me the request.

AU

Anonymous User

12/08/23

5 out of 5

"Fast and user-friendly"

What do you like best about PayPal? I have been using Paypal for my international clients and it has been the best. I also like that I can integrate my bookkeeping software so that I can keep track of what comes in and out of my account. I's easy and pretty straight-forward.