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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in May 2025: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Expert's Review

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 3811-3820 out of 3820

D

Derrick

03/22/18

5 out of 5

Banking on the go

PROS & CONS What are the best aspects of this product? PayPal offers great features such as: an option to bill and pay on the go, if some of your clients doesn’t have PP account they have an option to pay with the credit card or if they want they can quickly set up an account. Swipe is awesome card reader and rates with other mobile devices swipes. You are allows to customize the invoices, it has zero interest when using their credit card, offers credit and debit cards and even business ...

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P

Paula

03/18/18

5 out of 5

I have great experience with PayPal payment tool

PROS & CONS What are the best aspects of this product? I am able to keep track of my incoming and ongoing payments daily, to set up custom template for the information I want to get, I am able to make my daily tasks quickly. PayPal is so easy to use, I don’t have any problems in explaining it to other people. We can use card swipers to charge clients onsite at event and the payments are quick. What aspects are problematic or could work better? I would like to see details for what ...

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T

Tim

03/15/18

4 out of 5

More than 80% of my clients are using PayPal

PROS & CONS What are the best aspects of this product? I’m using PayPal since 2000, and I have to say it has improved over the time. It provides PP debit card for businesses so you can instantly get your money instead of waiting for few days. You can easily create Buy Now and Subscription buttons, it provides buyer and seller protection. You are able to customize thee check out with logo. You are able to send line-item invoices by hours or quantity. I am very satisfied with its customer ...

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M

Marcus

03/14/18

4 out of 5

We use PayPal as money transfer solution

PROS & CONS What are the best aspects of this product? I’m using PayPal for 7 years and I like that they constantly improve the solution. It offers PP debit card for businesses and you can get your money without waiting for few days. I can create Buy now and Subscription buttons easily. What I like most about it is the security and protection that provides to both buyers and sellers. I can customize the check out with a logo, I can send line-item invoices. Its customer support service ...

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I

Isaac

03/11/18

5 out of 5

I have great experience with PayPal payment tool, highly recommend it

PROS & CONS What are the best aspects of this product? It allows me to keep track of incoming and ongoing payments with this software, to set up custom template and to make my daily tasks quickly. PayPal is simple yet powerful solution that is used by almost everyone around the world. We can even use the card swipers in order to charge clients onsite at event. What aspects are problematic or could work better? I want to see an information about the transactions without guessing from ...

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E

Ed

02/11/18

5 out of 5

I can sell and buy things internationally with PayPal

PROS & CONS What are the best aspects of this product? PayPal offers great support and security system so I don’t have to worry about losing money when selling internationally or purchasing things from internet. I’m always secured. One of their strategy is to hold the funds while they make the investigation and if they see some issue about the purchaser you will get instant notification. The fees are reasonable and its support team is highly helpful. What aspects are problematic or ...

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R

Rachel

01/11/18

5 out of 5

PayPal an easy method to get or send money

PROS & CONS What are the best aspects of this product? PayPal is great solution for both personal and businesses purposes. I can easily transfer money from clients and friends. I can send money to my friends, purchase things on internet and get paid for my work. The transfer system is easy to use and it is very helpful one. I like that I can buy things online without providing my credit card information. What aspects are problematic or could work better? If you don’t choose a option ...

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E

Ernesto

12/26/17

4 out of 5

PayPal - guard for online money transaction and payment operations

PROS & CONS What are the best aspects of this product? I am able to purchase online safely without worrying about the thieves of the credit cards info or whether the merchant is verified or not. I don’t have to worry about the products or services because Paypal provides with 100% security. It doesn’t take eternity to create professional looking invoice and to share it with clients, it only takes few clicks to create it. It helps in reducing the turnaround time of the whole process of ...

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R

Rachel

12/23/17

5 out of 5

With PayPal I don't have to worry about transactions anymore

PROS & CONS What are the best aspects of this product? I love the fact that paypal provides protection to its customers, and I don’t have to be worried when making payment to anyone. As a customer if something is wrong with the merchant or the product is not delivered or if I receive wrong product then PayPal will refund. When you make registration with your credit card all you need to remember is paypal credentials and you don’t need to enter or remember any card details anymore. This ...

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F

Frances

12/22/17

5 out of 5

I am able to do all the sell process easily

PROS & CONS What are the best aspects of this product? Because of the support and security I use Paypal, I don’t have to worry about losing money when I buy or sell internationally. I am backed up by them with some questionable fraudulent by buyers on Ebay. Their strategy is to hold the funds while they make the investigation and if there are some issues about purchaser they will contact you. The support team is great and the fees are very reasonable. What aspects are problematic or ...

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